Stephen Kwarteng
London,United Kingdom
Summary
Experienced and compassionate healthcare professional with over five years of continuous service in the healthcare sector, delivering high-quality support across a range of clinical and mental health settings.
Deployed by SM Resources to several esteemed facilities, including Elysium Healthcare sites (Emerald Place, Farmfield, and Sturt House), Battersea Bridge House and other specialist placements, consistently demonstrating reliability, adaptability, and a deep commitment to patient care.
Skilled in supporting individuals with complex mental health conditions, working collaboratively with multidisciplinary teams, and maintaining a calm, proactive approach in high-pressure environments.
Recognised for strong interpersonal skills, resilience, and a person-centred care philosophy. Eager to bring this experience and dedication to a progressive healthcare team focused on improving lives.
Overview
6
6
years of professional experience
4046
4046
years of post-secondary education
Work history
Health Care Assistant
Solid Matters Resources
London
08.2022 - Current
- Delivered empathetic, customer-focused care to patients, showcasing strong interpersonal skills and ability to connect with individuals in a healthcare setting
- Monitored patients' health conditions, reported findings to healthcare professionals, and ensured accurate record-keeping, demonstrating attention to detail and data management skills
- Facilitated communication between patients, their families, and medical staff, enhancing overall customer experience
- Assisted patients with daily activities, promoting their comfort and well-being, and addressing their emotional and physical needs.
Support Worker
Francis Care Services
London
04.2021 - 07.2022
- Provided one-on-one support to young people, addressing their individual needs and concerns, demonstrating strong communication and problem-solving skills
- Helped young people navigate social services and medical appointments, showcasing effective organizational skills and the ability to handle sensitive information
- Maintained comprehensive and accurate records of their progress, which required attention to detail and proficiency in data entry.
Office Assistant
Sam McObrien Associates Ltd
London
09.2019 - 03.2020
- Managed front-office duties including answering phone calls, directing client inquiries, and handling emails, demonstrating excellent communication and multitasking skills
- Assisted in setting up new client accounts, maintained accurate records, and processed data, showcasing strong organisational skills and attention to detail
- Collaborated with team members to ensure smooth office operations and supported internal processes, demonstrating teamwork and adaptability.
- Received and screened high-volume internal and external communications, calls and email.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
Education
PMVA Refresher -
Trained Up Academy
London 09.2024 -
Medication Practice LITE -
Careskills Academy
Mental Health Training and Self-Harm -
Careskills Academy
LondonPrevention and Management of Violence and Aggression -
Trained Up
LondonBachelor of Science - Fisheries And Aquatic Sciences
University of Cape Coast, Ghana
Cape Coast08.2012
Skills
- Person-Centered Care
- Mental Health Support
- Team Collaboration
- De-escalation and Behavioural Management
- Safeguarding Awareness
- Communication Skills
- Observational and Reporting Skills
- Attention to Detail
- Safeguarding Awareness
- Confidentiality & Professionalism
- Adaptability and Reliability
REFERENCES
References available upon request
Timeline
PMVA Refresher -
Trained Up Academy
09.2024 -
Health Care Assistant
Solid Matters Resources
08.2022 - Current
Support Worker
Francis Care Services
04.2021 - 07.2022
Office Assistant
Sam McObrien Associates Ltd
09.2019 - 03.2020
Bachelor of Science - Fisheries And Aquatic Sciences
University of Cape Coast, Ghana
Medication Practice LITE -
Careskills Academy
Mental Health Training and Self-Harm -
Careskills Academy
Prevention and Management of Violence and Aggression -
Trained Up
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