Stephen Johns
London
Summary
Dynamic healthcare professional with extensive experience at London Ambulance Service, excelling in project management and stakeholder engagement. Proven track record of enhancing patient outcomes through strategic improvements and effective training development. Recognised for leadership in high-pressure environments, delivering quality care and optimising operational efficiency.
Overview
16
16
years of professional experience
Work History
Paramedic (Permanent Role)
London Ambulance Service
London
01.2021 - Current
- Delivered advanced clinical care across emergency and primary care settings
- Administered medications, including controlled drugs, ensuring compliance with regulatory standards
- Performed advanced life support, including airway management and IV access
- mentored and trained new staff members
Sector System Improvement Manager (Secondment)
London Ambulance Service
London
10.2023 - 07.2024
- Led strategic projects to improve healthcare delivery across North East London
- Conducted data analysis to identify gaps in care pathways and implemented targeted improvements
- Collaborated with internal and external stakeholders to streamline community care initiatives
- Designed and delivered training programmes to address operational challenges
- Achievements: Improved patient outcomes by introducing efficient care pathways
- Successfully delivered multiple projects with measurable operational gains
Clinical Adviser – Clinical Hub (Secondment)
London Ambulance Service
London
05.2023 - 08.2023
- Provided telephone triage, utilising clinical knowledge to identify red flags and ensure patients received appropriate care
- Used the Manchester Triage System to prioritise patient needs effectively
- Supported operational crews with clinical advice and optimised patient care pathways
- Contributed to operational efficiency by reducing unnecessary ambulance dispatches
Paramedic
West Midlands Ambulance Service
02.2017 - 01.2020
- Delivered emergency medical care as the lead clinician on ambulances
- Managed acute and chronic patient conditions in collaboration with primary care teams
- Administered advanced life support in high-pressure situations
- Achievements: Reduced response times through effective navigation and operational strategies
- Built strong inter-professional relationships with primary care teams
Infantry Soldier
British Army
01.2009 - 01.2017
- Led an intelligence team, producing actionable insights under strict deadlines
- Managed communications equipment and ensured operational readiness
- Developed and implemented a team medic protocol, enhancing on-field medical responses
- Achievements: Earned commendations for leadership during high-pressure operations
Education
Diploma of Higher Education - Paramedic Science
Coventry University
01.2020
A-Levels -
Bablake School
01.2005
GCSEs -
Bablake School
01.2003
Skills
- Project managment
- change managagment
- Leadership and team development
- Stakeholder engagement and collaboration
- Data analysis
- Quality improvement
- Training development
Professional Development
- PRINCE2 Practitioner Certification, In progress
- Leadership and Change Management Module, University of Cumbria
- BSc Top-Up Degree, Ongoing
- NEBOSH Certificate. Ongoing
Timeline
Sector System Improvement Manager (Secondment)
London Ambulance Service
10.2023 - 07.2024
Clinical Adviser – Clinical Hub (Secondment)
London Ambulance Service
05.2023 - 08.2023
Paramedic (Permanent Role)
London Ambulance Service
01.2021 - Current
Paramedic
West Midlands Ambulance Service
02.2017 - 01.2020
Infantry Soldier
British Army
01.2009 - 01.2017
Diploma of Higher Education - Paramedic Science
Coventry University
A-Levels -
Bablake School
GCSEs -
Bablake School
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