Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Stephen Jarvis

Southampton,Hampshire

Summary

Detail-orientated and self-motivated individual with keen multitasking abilities. Confident in working independently, using initiative to complete tasks quickly, efficiently and with high degree of accuracy.


Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Night Loader

Evri Couriers
Southampton, Hampshire
10.2022 - 05.2023
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced scanning and sorting in line with targets.
  • Completed work following safety rules for best working practices.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Maintained and cleaned warehouse equipment following set procedures.

Construction Labourer

Borderland Fencing LTD
Southampton, Hampshire
03.2022 - 10.2022
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Safely loaded and unloaded daily deliveries, maintaining optimal materials' quality and condition.
  • Kept safe, organised workspaces by closely monitoring site operations.
  • Worked efficiently to help teams complete construction projects ahead of deadlines.
  • Confidently operated and manoeuvred trucks, safely transporting heavy construction materials and supplies.
  • Utilised PPE on site to prevent accidents.

Loader

Evri Couriers
Southampton, Hampshire
09.2021 - 03.2022
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
  • Listened closely to instructions, carrying out fast-paced scanning and sorting in line with targets.
  • Completed work following safety rules for best working practices.
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.

Customer Care Manager

Borderland Fencing LTD
Southampton, Hampshire
01.2020 - 09.2021
  • Supervised total daily call volumes of over 100, maintaining efficient answering and handling times.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
  • Provided professional customer service, offering can-do attitude to all requests.
  • Instructed two labourers to complete repair work for customers across 50 sites on the South East of England.

Front of House and Back of House Team Member

Pizza Hut Restaurants
Southampton, Hampshire
09.2018 - 01.2020
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
  • Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
  • Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.

Education

GCSEs - Maths, English, Science, Food Technology, Physical Education.

The Gregg School
Southampton
09.2013 - 06.2018

Skills

  • Self-motivated
  • Loading and unloading techniques
  • Quality Control
  • Fresh produce handling
  • Warehouse operations
  • Manual handling
  • Lifting and sorting
  • Customer care
  • Dedicated work ethic
  • Time management

Languages

English
Native

Timeline

Night Loader

Evri Couriers
10.2022 - 05.2023

Construction Labourer

Borderland Fencing LTD
03.2022 - 10.2022

Loader

Evri Couriers
09.2021 - 03.2022

Customer Care Manager

Borderland Fencing LTD
01.2020 - 09.2021

Front of House and Back of House Team Member

Pizza Hut Restaurants
09.2018 - 01.2020

GCSEs - Maths, English, Science, Food Technology, Physical Education.

The Gregg School
09.2013 - 06.2018

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Stephen Jarvis