Stephen Fleming
Ballykelly,Derry City and Strabane
Summary
Knowledgeable and dependable mechanic with background in fault diagnostics, routine maintenance and customer service. Friendly, polite and professional with all staff and customers at all times. Proven success developing long-term relationships with customers for repeat business.
Proactive and motivated individual seeking to build on mechanics training and go beyond basic course material to gain hands-on experience. Eager to take on new challenges and learn from mechanic team. Offers strong knowledge of hydraulics and transmission systems.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Mechanic
Local Mechanic
Ballykelly, Causeway Coast and Glens
06.2023 - Current
- Diagnosed malfunctions, resolved underlying problems quickly and efficiently.
- Completed oil changes for improved engine health and performance.
- Inspected exhaust systems, ensured lower emission levels achieved effectively.
- Installed new car parts for extended vehicle longevity.
- Demonstrated great dexterity whilst working on intricate systems like gearboxes and clutches.
- Performed diagnostic tests for identifying mechanical issues promptly.
Customer assistant
Morans Supervalu
Ballykelly, Causeway Coast and Glens
08.2021 - Current
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
Education
NVQ Level 3 - Information technology
Limavady NWRC
Londonderry, Northern Ireland 09.2019 - 06.2020
GCSEs - Science, English Language, Technology and Design, Mathematics
Limavady Grammar School
Limavady, Causeway Coast and Glens 09.2013 - 06.2018
Skills
- Technological literacy
- Communication excellence
- Night shift coverage
- Keen problem solver
- Diagnostic proficiency
- Welding and metalwork
- Team player
- Technical support
- Preventive maintenance planning
Affiliations
- 3D Printing
- Building Models
Certification
Certified in the Microsoft suite
Certified in Adobe Programs
Certified in programming in C++, python, and Java
Certified in Unreal Engine development
Timeline
Mechanic
Local Mechanic
06.2023 - Current
Customer assistant
Morans Supervalu
08.2021 - Current
NVQ Level 3 - Information technology
Limavady NWRC
09.2019 - 06.2020
GCSEs - Science, English Language, Technology and Design, Mathematics
Limavady Grammar School
09.2013 - 06.2018