Summary
Overview
Work history
Education
Skills
Languages
Work availability
Quote
Timeline
OperationsManager
stephen egmore

stephen egmore

exeter,devon

Summary

Dedicated and organised Operations Manager and effective leader with over 5 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background into operations or property management role with growing organisation. Results-driven Management professional with 5 years of experience in facilities management operations, production management, organisational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies. Track record of improving operational stability, efficiency and profitability. Strong collaborator with senior stakeholders, effectively prioritising activities, translating business requirements into solutions and achieving defined objectives. Hardworking operations manager brings proven success in overseeing administrative areas. Knowledgeable about best methods for managing resources, schedules and personnel to achieve objectives. Tech-savvy and always looking for improvement opportunities.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work history

Operations manager

CBRE
exeter, Devon
12.2018 - Current
  • Led overall direction, coordination and evaluation of department functions.
  • Managed and motivated high-performing teams for successful KPI attainment.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Strategically scheduled and managed [Number]+ staff members, maintaining high-performing business operations.
  • Work closely with all client stakeholders
  • Delivered 1 million pounds worth of extra works in 2023
  • Helped deliver and manage 1.3 million pounds worth of projects in 2023
  • Issue and manage ppm and reactive process to my teams and sub contractors
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
  • Led and coached team leaders to meet performance targets and deliver operational excellence.
  • Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
  • Worked constructively with sales team generating new business opportunities and supporting company growth.
  • Liaised with management to align daily operations with overarching priorities.
  • Analysed operations data to identify process gaps and successfully implement change.

Senior shift engineer

G4S
exeter, Devon
04.2008 - 12.2018
  • Led safety audits, promptly rectifying hazards to uphold secure working environment.
  • Maintained detailed shift reports, offering crucial insights for future improvements.
  • Monitored control systems to uphold equipment adherence to specified parameters.
  • Executed preventive maintenance tasks to minimise downtime.
  • Performed root cause analyses for equipment failures, implementing corrective actions.
  • Inspected equipment to proactively address potential issues and prevent breakdowns.
  • Managed day-to-day activities on site between shift team, specialist service partners and ongoing project works.
  • Assessed mechanical requirements to determine design feasibility.
  • Resolved technical issues and provided approval recommendations effectively.
  • Used predictive maintenance tools to anticipate equipment failures and enable proactive intervention.
  • Implemented precision adjustments on machinery for improved production processes.
  • Contributed to continuous improvement initiatives, offering insights for enhanced reliability.

Education

ilm 3 leadership essentials - management

city and guilds
on line
03.2022 - 03.2023

Authorised person petroleum - safety process

morsafe
Peterborough
07.2021 -

Authorised person working at height - safety

morsafe
Peterborough
04.2021 -

Authorised person HV/LV - electrical safety programme

develop training
york
05.2022 -

electrician 2391 - electrical

city and guilds
exeter
04.2001 -

Electrical installation - electrical industry

city and guilds
exeter
06.1995 -

Skills

  • Resource planning and allocation
  • Policies and procedures implementation
  • Solutions development
  • High-pressure environments
  • Contract management
  • Relationship building
  • Maintenance planning
  • Business process re-engineering

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Authorised person HV/LV - electrical safety programme

develop training
05.2022 -

ilm 3 leadership essentials - management

city and guilds
03.2022 - 03.2023

Authorised person petroleum - safety process

morsafe
07.2021 -

Authorised person working at height - safety

morsafe
04.2021 -

Operations manager

CBRE
12.2018 - Current

Senior shift engineer

G4S
04.2008 - 12.2018

electrician 2391 - electrical

city and guilds
04.2001 -

Electrical installation - electrical industry

city and guilds
06.1995 -
stephen egmore