Summary
Overview
Work History
Education
Skills
Certification
Projects And Achievements at Amazon
Timeline
Generic

Stephen Egan

Dublin

Summary

Experienced Learning & Development Trainer and Forklift Driving Instructor, proficient in delivering high-quality training programs that enhance the skills of warehouse associates and management. Specializing in PIT training, onboarding, safety compliance, manual handling, process training, instructor training and customer service. Committed to improving training efficiency and fostering a culture of safety within the organization while enhancing team performance through effective coaching strategies.

Overview

1
1
Certification

Work History

Learning and Development General Trainer / PIT Trainer

Amazon
Dublin
  • Conduct onboarding, safety compliance training, manual handling training, process training, and instructor training for warehouse employees, management and stakeholders
  • Analyse key metrics to identify knowledge gaps and deliver targeted coaching to improve productivity and quality
  • Train and certify new and existing forklift (PIT) operators, ensuring compliance with RTITB and AITT regulations
  • Works closely with stakeholders to implement training initiatives that enhance operational efficiency and employee development
  • Recognized for contributions to multiple high-impact projects, including accessibility initiatives and warehouse safety improvements

Forklift Instructor / Trainer

ISM Driving School, Training & Recruitment
  • Trained and assessed hundreds of learners to help them obtain forklift licenses, ensuring compliance with safety and operational standards
  • Delivered hands-on instruction in forklift operation, load handling, and warehouse safety protocols
  • Provided constructive feedback to improve operator proficiency and reduce workplace accidents

Education

QQI Level 6 Manual Handling Training - Safety Compliance

Shorcontrol
Kildare

QQI Level 6 - Office Management and Administration

College of Management and IT (CMIT)

Diploma - Sports Journalism

Independent College Dublin

Skills

  • Microsoft Office
  • Facilities and Procurement
  • Staff motivation
  • Workplace legislation
  • Data Privacy Management
  • Communication
  • Supervisory skills
  • Training and Development
  • Forklift Operation Certification
  • Warehouse Operations and Logistics
  • Process Improvement
  • Team Coaching and Leadership
  • Safety and risk management
  • Training delivery
  • Learning management systems
  • Coaching techniques
  • Classroom oversight
  • Communication and presentation
  • Performance Metrics Evaluation
  • Training needs analysis
  • Planning and coordination
  • Presentations and demonstrations
  • Student engagement
  • New hire training
  • Train-the-trainer
  • Leadership Training Facilitation
  • Oversight of Indirect Hours

Certification

  • Forklift Driving Instructor (AITT), 06/01/23, 09/01/26
  • Forklift Driving Instructor (RTITB), 09/01/21, 09/01/26

Projects And Achievements at Amazon

  • Led iWarehouse fleet management system launch.
  • Developed and implemented Driver Training Program.
  • Partnered with WALK Organization to support employment for people with disabilities.
  • Received Recognition Award for contributions to WALK project.
  • Launched Help Me App @ SNN4 to support employee assistance.
  • Spearheaded High Racking Modification to improve warehouse safety.
  • Identified and advocated for expansion joint repairs to enhance workplace safety.

Timeline

Learning and Development General Trainer / PIT Trainer

Amazon

Forklift Instructor / Trainer

ISM Driving School, Training & Recruitment

QQI Level 6 Manual Handling Training - Safety Compliance

Shorcontrol

QQI Level 6 - Office Management and Administration

College of Management and IT (CMIT)

Diploma - Sports Journalism

Independent College Dublin

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Stephen Egan