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After years of driving results within the BPO industry, I am bringing my corporate operational expertise directly to you. I specialize in high-stakes Customer Service and Sales, having represented major Telecommunications providers in both the US and UK markets.
I am highly skilled in handling high-volume interactions while maintaining customer satisfaction and meeting performance targets. I am also proficient in using CRM tools to manage customer data, track cases, and streamline workflows efficiently.

Dynamic Management Consultant Senior Analyst at Accenture with expertise in visual design and e-learning development. Proven track record in delivering high-quality digital learning solutions, leveraging AI content creation and leading diverse teams. Adept at client engagement and creative problem solving, driving impactful results across international projects.

Dynamic IT Asset Management professional with a proven track record at Accenture, optimizing warehouse operations and enhancing productivity through lean principles. Skilled in ITIL 4 and asset lifecycle management, I excel in teamwork and collaboration, ensuring accurate inventory and compliance while supporting financial reporting and cost optimization.

A professional with a strong foundation in process improvement and risk assessment, demonstrating exceptional decision-making autonomy and crisis handling acumen. Known for setting clear goals and providing constructive criticism, fostering an environment of continuous improvement. Committed to leveraging tolerance and patience to enhance team dynamics and drive organisational success.

Offering strong organisational skills, excellent customer service, and talent for fostering client relationships. Knowledgeable about sales processes, order management, and administrative support. Ready to use and develop communication, problem-solving, and time-management skills.

Purpose-oriented people leader with courage and passion to make a change to what is right. 16 years with Roche and 28 years in in-vitro diagnostics industry, experienced in leading mid to large team size with direct and indirect reporting lines focusing on Customer Support and Project Delivery. Familiar with diagnostic labs operations. Lab automation implementation management experience. Motivator of difficult but necessary initiatives with sound track record.

Dedicated trainee counsellor with relevant experience in child-centred counselling and therapeutic practice, demonstrating a strong commitment to ethical standards and confidentiality maintenance. Keen to further develop proficient in multicultural competency and emotional intelligence, with a focus on holistic development and safeguarding procedures. Adept at leadership and team coordination, communication proficient and empathetic listener. Career aspirations include advancing educational psychology understanding and solution-focused brief therapy to enhance mental health awareness.
Attentive student eager to offer history of academic excellence and commitment to student success. Strong command of counselling best practices and assessment techniques. Solid history of caring and empathetic approach to problem-solving.
An empathetic individual equipped to support student well-being with targeted counselling approaches. Effective use of open communication and active listening to provide caring guidance. Adheres to school regulations and reporting requirements to safeguard and advocate for student rights.

Seasoned software engineering consultant with 12+ years of experience specializing in software design and development. Expertise in object-oriented software design principles, software architecture, design patterns, and software development processes. Proven track record of creating robust, scalable, and maintainable software solutions. Proficient in C#, JavaScript, and jQuery with skills in developing and integrating third-party APIs and web services. Recognized for excellent problem-solving skills and ability to troubleshoot and debug software independently or collaboratively with team members.

Dynamic Software Engineering Consultant with a proven track record at Revelex Corporation, adept in Business Process Improvement & Automation and excelling in client management. Spearheaded innovative automation projects, significantly enhancing efficiency. Skilled in Javascript and Python and fostering robust client relationships, I bring a blend of technical expertise and interpersonal skills to drive success.

Accomplished technologists with 18+ years of experience at leading high performing teams to deliver high quality products. Managed over 20 engineers to build scalable services on e-commerce platform catering to 50+ brands valued over $1.5B in revenue.

Stephen Clarke

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Software Engineering Consultant

UI / UX Business Systems Developer

Software Engineer

Software Developer

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Software Engineering Consultant

UI / UX Business Systems Developer

Software Engineer

Software Developer

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