Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer

Stephen Bagshawe

Director
Ringwood,Hampshire

Summary

Highly Skilled people manager effective in the coming together of a team or motivating to a shared goal / vision. Ambitious promoter and skilled people manager with deep understanding of market trends and successful strategies to achieve sales and marketing results. Excellent understanding of accounts to identify areas of opportunity and growth and implement change.

Overview

11
11
years of professional experience
5
5
years of post-secondary education

Work History

Operations Director / Sales Director

Search Creative
Bournemouth, England
04.2018 - Current
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Built focused new client networks, growing business opportunities and increasing revenue possibilities.
  • Qualified prospects to determine future sales possibilities and improve conversion efforts.
  • Fostered positive relationships with customers to enhance loyalty.
  • Streamlined operations by organising files and documents to implement improved workflow and organisation.
  • Motivate and drive sales team to maximise opportunites and conversion.

General Sales Manager

Heritage Automotive
Sarisbury, Hampshire
05.2016 - 04.2018
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • VW Accredited Manager.
  • Created and directed sales team training and development programmes.
  • Excellent customer satisfaction and retention scores, resulting in maximum margin.
  • Increased year-on-year sales by 200%, implementing strategic business growth and retention initiatives, used car growth and staff retention. Used car growth from 15-20 units per month to 50 consistently. Doubled used car PPU including F + I income.
  • Collected customer and market feedback and reported information to company leadership.
  • Led sales department from 200k loss in 2015 to 400k net profit within 2 years,
  • Built successful ,motivated, stable team
  • Analysed sales to identify top-performing products, implement change in processes and working practises to operate more efficiently and productively.

General Sales Manager

PETER Cooper VW
Southampton
10.2014 - 05.2016
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Created and directed sales team training and development programmes.
  • Built strong , high preforming team.
  • Led sales department from bottom 5 % to top 40 dealers within score card.
  • Achieved 105% of new car target within first 12 months. (previously 100% of VW target had not been achieved for a decade.
  • Increased year-on-year sales net profit by 350k , implementing strategic business growth and retention initiatives.
  • Collected customer and market feedback and reported information to company leaders
  • Reduced site pre registered vehicles by 100 down to 20 in 12 months.
  • Turned department from "escalation" to no within 3 months.
  • Increased customer satisfaction to top tier within 12 months
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Hired and trained dedicated and high-achieving sales teams.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Analysed sales to identify top-performing products.

Sales Manager New + used _ Fleet

Poole Aud
Poole, Poole
10.2012 - 11.2014
  • Interfaced with customers, determined needs, provided recommendations and up-sold services.
  • Increased year-on-year sales by 30%, implementing strategic business growth and retention initiatives.
  • moved used car net profit by almost 600k over 24 months.
  • 30% increase in PPU across chasis and F + I
  • Introduced best practice offer sheets and 2nd facing as part of "culture"
  • Created and directed sales team training and development programmes.
  • Analysed sales to identify top-performing products.
  • Planned and developed strategies to increase sales territory positioning, exceeding company targets.
  • Retained existing customers and substantially grew customer base, product line and sales volume.
  • Generated company growth through market expansion and sales.
  • Collected customer and market feedback and reported information to company leadership.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Hired and trained dedicated and high-achieving sales teams.
  • Drove change and constructively challenged established processes to identify improvement opportunities.
  • Audi Accredited GSM

Education

Business Management and Marketing - Business

Southampton Solent University
Southampton
09.2001 - 09.2004

A-Levels - Electrical Electronic Engineering

Brockenhurst College
Brockenhurst
09.2000 - 09.2002

GCSEs -

HomeField School
Christchurch

Skills

  • Team Building and Staff retention
  • Customer Satisfaction
  • Sales Conversion
  • Staff training and Motivation

Languages

English
Native
French
Elementary

Timeline

Operations Director / Sales Director

Search Creative
04.2018 - Current

General Sales Manager

Heritage Automotive
05.2016 - 04.2018

General Sales Manager

PETER Cooper VW
10.2014 - 05.2016

Sales Manager New + used _ Fleet

Poole Aud
10.2012 - 11.2014

Business Management and Marketing - Business

Southampton Solent University
09.2001 - 09.2004

A-Levels - Electrical Electronic Engineering

Brockenhurst College
09.2000 - 09.2002

GCSEs -

HomeField School

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