Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
Generic

Stephen Allen

Abbey wood,london

Summary

Results-driven professional with 18 years in Network Rail, specialising in problem-solving and team collaboration. Proven ability to meet targets and deadlines while fostering strong relationships across disciplines. Committed to health and safety as a team leader and local union representative, demonstrating leadership and motivation in both team and individual settings.

Overview

33
33
years of professional experience

Work History

Technician

Network Rail
07.2008 - Current
  • Worked with London Bridge response team for four years at grade 2 level, responding quickly and efficiently to failure incidents. Covered grade 3 duties, setting up SSOW in fault conditions on site and planning safe working procedures under time constraints.
  • Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
  • Set up equipment to test and verify functionality and performance.
  • Documented all maintenance work and repairs in detail for future reference and compliance.
  • Assisted logistics and planning for relocation to Great Suffolk Street, collaborating with faulting and maintenance teams to ensure smooth transition.

S&T Team Leader

Network Rail
04.2016 - 11.2017
  • IRSE holder for 10 years, as team Leader you set an example to your team and a standard of which you expect them to work, being able to manage and motivate your Team to succeed.
  • Managed health and safety protocols, ensuring compliance and fostering a safe work environment.
  • Resolved workplace conflicts effectively and communicated professionally with teams and departments, contributing to a more collaborative work environment.
  • Upgraded signals in Dartford's MDU area, replacing filament lamps with Howells light engines to enhance reliability.
  • 1st April 2016 I took the secondment as the team leader at Dartford until November 2017 whereupon I took the position S&T Team Leader full time.
  • Equality and diversity, treating all my colleagues, friends and contractors with respect and empathy that they deserve.

Senior Technician

Network Rail
03.2013 - 04.2014
  • Achieved promotion to senior technician at Dartford in March 2013 and contributed to the installation and maintenance of RCM equipment at TSG London Bridge for 14 months, while gaining training on new equipment, graphs, and procedures.
  • Performed diagnostics and troubleshooting to evaluate equipment performance and increase reliability.
  • Trained and coached junior team members to maximise knowledge and competencies and increase performance.
  • Inspected equipment and systems to identify issues and report problems for repair.

Postman

Royal Mail PLC
Peckham
01.1994 - 07.2008
  • Delivered mail and packages to residential and commercial addresses, following precise postal routes.
  • Delivered mail and parcels daily on foot to large community, sorting items efficiently and acting as driver for larger deliveries.
  • Delivered parcels in various weather conditions, consistently meeting daily and weekly delivery targets.
  • Conducted door-to-door deliveries, fostering strong customer relationships through friendly and professional interactions.

Owner

Aztec Landscaping
07.2004 - 01.2008
  • Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
  • Built successful business culture focused on performance optimisation and goal attainment.
  • Controlled expenses and allocated financial resources to reach budget goals.
  • Managed family-run business alongside post office role, executing external ground works including brick laying, turf installation, fencing, and garden landscaping to enhance property aesthetics and functionality.

Joint Owner

Double Clean UK
01.1999 - 07.2004
  • Managed family-run cleaning and cleaning chemical supply business with father and brother, providing carpet cleaning for commercial and private clients, supplying cleaning chemicals with COSHH documentation, scheduling appointments, and negotiating sales and contract agreements for commercial cleaning.
  • Oversaw daily operations, ensuring high standards of customer service and operational efficiency were consistently achieved.
  • Developed strategies and policies aligned with organisational needs, implementing improvements to enhance overall operations.
  • Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins.

Fitters Mate

Bloomfield’s Heating and Ventilation
03.1993 - 12.1993
  • Assisted fitters with air duct and riser installation and removal, facilitating timely project completion.
  • Completed pipe fittings and plumbing services to exceptional standards.
  • Installed, repaired, and maintained domestic, commercial, and industrial plumbing systems to meet client requirements.
  • Performed inspections of plumbing systems to identify faults and leaks, promptly fixing issues.

Education

City and Guilds Level 2 - Electro-Technical Installation (Building and Structures)

Bexley College
London, ENG
09-2005

City and Guilds Level 1 & 2 - Bricklaying

Southwark College
Deptford
03-1993

Hatcham Wood Secondary School - GCSE grades, including Math and English A-C

Hatcham Wood Secondary School
London, ENG
02-1993

Skills

  • Electrical maintenance
  • Signalling fault finder
  • SFI L1
  • SFI L2
  • Health and Safety awareness
  • Computer literate
  • Good numerical skills
  • UK driver's licence
  • Excellent communication skills

References

  • Dean Perry, Signalling Supervisor, Network Rail MDU, Temple Hill, Dartford, Kent, DA1 5TT
  • Oscar Kibale, Signalling Manager, Network Rail, Manor Lane, Lee, London, SE12 0U8
  • Aaron Norris, Site Manager, Masher Bros LTD (Construction), 27 Hurst Green, Brightlingsea, Colchester, CO7 0HA

Interests

  • swimming and football

Timeline

S&T Team Leader

Network Rail
04.2016 - 11.2017

Senior Technician

Network Rail
03.2013 - 04.2014

Technician

Network Rail
07.2008 - Current

Owner

Aztec Landscaping
07.2004 - 01.2008

Joint Owner

Double Clean UK
01.1999 - 07.2004

Postman

Royal Mail PLC
01.1994 - 07.2008

Fitters Mate

Bloomfield’s Heating and Ventilation
03.1993 - 12.1993

City and Guilds Level 2 - Electro-Technical Installation (Building and Structures)

Bexley College

City and Guilds Level 1 & 2 - Bricklaying

Southwark College

Hatcham Wood Secondary School - GCSE grades, including Math and English A-C

Hatcham Wood Secondary School
Stephen Allen