An experienced and flexible management professional with a proven track record for ensuring safety on the operational railway. Experienced in a commercial and customer focused environment with a strong results. Always striving to improve my knoledge base and establish smarter ways of working, whilst remaining career focussed at all times.
Overview
10
10
years of professional experience
Work history
Station Interface and Compliance Manager
Network Rail, New Street Station
Birmingham
02.2021 - Current
To maintain a safe working environment for all railway staff, contractors, and passengers while at Birmingham New Street Railway Station
Act as a single point of contact for enhancement projects for the station, general retail works, major retail works, interfacing with Network Rails major projects at the station, such as the Gateway Project, Resignalling Project; this ensures all station operational interfaces are not affected by these works
Lead a team of people who manage our trade reception by ensuring all people working on the station comply with Network Rail's Standards & Procedures
Maintain relationships with the RSSB, Train Operators through the Platform Train Interface and station working groups.
Maintained accurate and detailed compliance records.
Maintained company compliance by advising Shift Station Manager's on operating procedures, regulations, rules and guidelines.
Act as the designated competant person for investigations occuring at the station.
Station Operations Coordinator
New Street Station
Birmingham
12.2017 - 01.2021
To maintain a safe working environment for all the train dispatchers and passengers while at New Street
My duties are safety critical in nature which would involve train dispatch, liaising with the signal box manager and the train operating companies about all train movements in and around Birmingham New Street Station
Other duties included safety communications with the signal box and the dispatchers, dealing staff issues that arise, helping with the platform rosters and dealing with train performance at the station
Duties also include performance management and tracking for delay reporting along with incident details and investigations
Part of this role is also to deputies for the Duty Operation Manager which involves Line Manager duties such as staff welfare, investigations.
Health and Safety Representative
RMT
08.2013 - 12.2021
As the Health and Safety representative is to ensure the staff have a safe working environment in which to carry out their duties and also to ensure that the public remain safe whilst travelling through the station
Part of my duties include quarterly inspections of the station with the management team, this is done separate to the daily inspections I carry out whilst on duty
I also look after the operational risk assessments for the platforms at Birmingham new street station
My other duties as a Health and Safety Representative have been to work closely with the station management team, RSSB (I am on several RSSB working groups) and the ORR
Work has included investigating ways in which we can improve the working environment for the staff, Fatigue management, Train dispatch standard review, investigational work in regards hazards identified by the ORR on inspections
I have been heavily engaged with governing bodies for the rail industry with work carried out at the station allow me to form a good working relationship from across the industry.
Trainer and Assessor
Network Rail
01.2014 - 01.2021
Manage and train all new starters joinging the dispatch team in Birmingham new Street Station. This involves safety critical based training by providing the individual with the knowledge to perform their duties on thier own once they have passed the training assessment
Develope and deliver safety briefs to the wider team to ensure competance is maintained.
Develope and maintain training programmes for the dispatch team at birmingham.
Develope and maintain assessment records for the team whilst ensure compliance with Network Rail's and the RSSB's standards.
Education
Certificate of Higher Education - IOSH
Institution of Occupational Safety and Health
Birmignham
Level 3 - Health and safety
NEBOSH
Birmingham
Diploma of Higher Education - Health and Safety
Stafford College
Stafford
Train the trainer -
Network Rail
Skills Assessor Scheme - Assessments
Network Rail
GCSEs -
Mornington High School
Non technical skills -
Network Rail
Skills
Team Player
Organized
Trainer
Assessor
Customer Service
People skills
Communication
Excellent IT skills
Honesty and Integrity
Approachable
Hard Working
Driven
Career Focused
Reliable
Problem Solver
Friendly
Personable
Interests
Volunteering & Hoobies
, After school clubs - volunteering
Playing Golf
Mixed Martial Arts
Cycling
Swimming
Spending time with my family