stephanie lynne thomson

• Enforced consistent execution of salon's policies and procedures to achieve high-quality service standards.
• Oversaw salon training programs to facilitate transfer of skills on-the-job.
• Oversaw and participated in staff meetings to identify areas for improvement and resolve internal team issues.
• Monitored salon expenditure and implemented financial controls for efficient salon operations.
• do own tax returns
• Conducted regular stock counts and ordered replacements to maintain optimal inventory.
• Spearheaded sales strategy by upskilling team in upselling and cross-selling to increase revenue.
• Oversaw hiring, training and development of salon staff members.
• Increased client base by devising and leading social media paid marketing strategy.
• Built strong sales and customer service relationships with clients by motivating team into action.
• Kept updated monthly records of business costs and revenues.
• Maintained clean and hygienic salon area in line with quality standards.
• Acted as first point of contact for employees to discuss and resolve encountered issues.
• Pre-booked regular customers to minimise waiting times and increase client loyalty.
• Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
• Peeled, chopped and rinsed vegetables to support food preparation tasks.
• payment of school meals
• Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
• all health and safety
• cosh

d32 d33 hairdressing assessor to train in all aspects of hairdressing