Stephanie Weston
Newbury
Summary
Results-driven operations and programme delivery expert specializing in procurement and vendor management. Demonstrates proficiency in financial administration and compliance governance, ensuring adherence to policies while improving organisational efficiency. Skilled in a variety of software tools including SAP, Workday, and Power BI, with extensive knowledge of vendor management systems like Fieldglass and Beeline. Committed to leveraging technical skills and operational expertise to enhance processes and achieve strategic goals.
Overview
2026
2026
years of professional experience
1
1
year of post-secondary education
Work history
Front Office Manager
Think Therapy 1st
2024.03 - 2025.10
- Lead the daily operations of administration team, managing workflow, delegating priorities, and ensuring business-critical timescales are consistently met.
- Contribute to growth initiatives through strong client relationships and professional representation, aligned to organisational goals.
- Implementation of bespoke CRM system to increase operational and compliance efficiency.
- Managing onboarding and compliance of all third party providers, building strategic relationships to drive performance and increase cost savings.
- Creation and maintenance of SOPs and best practices documents, including GDPR and data policies to support businesses evolving needs and growing team.
- Compile, analyse and present data on all key business performance metrics to senior leadership team.
- Provide accurate and detailed forecasting and pipeline data across all business areas.
- Managing onboarding and compliance of all third party providers, building strategic relationships to drive performance and increase cost savings.
- Act as main point of contact for clients, ensuring all external communications are accurate, timely and professional.
- Liaising with clients to provide tailored support in sourcing talent to deliver rehabilitation packages.
- Leading a remote team in a fast-growing business environment to provide administrative and customer service support.
Operations Manager (NAM and EMEA)
Magnit Global
2022.05 - 2023.12
- Leading a global team of recruiters to deliver against all operational aspects of a new MSP programme for a FTSE 100 client across multiple geographical regions.
- Accountability for monitoring and reporting on all operational SLAs and KPIs.
- Managing global supply base, including onboarding, contract and commercial negotiations and performance management.
- Successfully managing several complex project implementations with cross-functional teams and client stakeholders.
- Working closely with legal, compliance, finance and audit teams to ensure operational and legislative compliance in all regions.
- Main point of contact and escalation for all client issues, using creative problem-solving to maintain excellent feedback from all service users.
- Providing current market and labour insights, analytical data and supplier feedback to enhance value for money of MSP program and recommend effective hiring strategies.
UK Program Manager
TAPFIN – ManpowerGroup Solutions
2021.09 - 2022.05
- Overall responsibility for delivery of MSP programme and reporting of SLAs and KPIs.
- Identifying continuous improvement within a large-scale MSP client and implementing cost saving and process efficiencies.
- Development of client’s employment brand.
- Team management responsibility including performance, development, setting and reviewing team objectives.
- Development and maintenance of reporting and management tools (Fieldglass, Beeline, Workday).
- Handling complex situations with the client and effectively negotiate potential issues or areas of conflict.
- Ensuring compliance to all contingent workforce legislation, including IR35 and AWR.
- Working as part of MSP leadership team, delivering regular business updates and reviews to internal and external stakeholders and acting as an escalation point for any service issues.
- Participating in sales and bid processes with new MSP clients to present service offerings and pricing information.
- Working with Talent Acquisition and vendor partners to keep up to date with market conditions and challenges to advise hiring managers.
Resourcing Administrator (Contract)
John Lewis Partnership
2016.07 - 2017.01
- Coordination of peak season retail recruitment for John Lewis and Waitrose branches (approx. 14,000 hires).
- Monitoring applicant and assessment pipeline, proactively communicating and addressing areas of concern.
- First point of contact for hiring manager and applicant queries, ensuring accurate and efficient communications are delivered to both internal and external stakeholders.
- Working closely with hiring managers and Resource Consultants to deliver high assessment and vacancy fill rates.
Staffing Coordinator, Sports, Leisure and Travel
Sodexo
2015.03 - 2016.07
- Responsible for managing the staffing function on both small- and large-scale prestige events across the UK including RHS Chelsea Flower Show, Henley Regatta, The Open Golf Championships and the Rugby World Cup.
- Sourcing and booking event staff, accommodation, transport and uniform within budget.
- Reporting accurate forecasted and actual costs of all staff, subsistence, transport, accommodation, uniform and expenses for each event, ensuring they are delivered to budget.
- Managing the staffing operation while onsite and resolving staffing issues proactively.
- Building strong relationships with external service partners to ensure that all aspects of staffing operation can be delivered efficiently and cost effectively.
- Ensuring all employment legislation is adhered to and documented accurately.
Recruitment Coordinator (on site at KPMG)
Resource Solutions
2014.03 - 2015.03
- Liaising with client stakeholders and hiring managers to determine role specifications and hiring strategy.
- Screening large volumes of applications.
- Arranging interviews and assessment centres with candidates and hiring managers.
- Ensuring efficient onboarding of all new joiners and collecting all contract and compliance documentation.
- Maintaining high standards of MI and date integrity.
- Act as point of contact for contractor and agency queries.
- Main contact for pool of contractor alumni, organising networking events and ensuring continued engagement with the business.
- Ad hoc reports for hiring managers and recruitment teams.
Recruitment Coordinator
Project People Ltd
2013.05 - 2014.03
- Act as main point of contact for contractor queries.
- Produce daily reports for Senior Business Managers.
- Liaise with recruitment consultants an onsite recruitment teams to effectively on board all new contractors.
- Communicate all contract extensions and paperwork.
- Ensure strict compliance to H&S regulations for telecommunications engineers, achieving 98% on client audit.
- Provide ad hoc project support for Business Managers and Account Managers.
Branch Administrator/Resourcer
Huntress Search Ltd
2012.04 - 2013.04
- Resourcing candidates for permanent and temporary vacancies via job boards and networks.
- Screening CV applications and candidates.
- Compiling, proof reading and circulating email marketing to candidates and clients.
- Acting as main point of contact for weekly payroll.
- Responsible for ensuring compliance; including AWR and data protection legislation.
- Working closely with Associate Director and 3 consultants on ad hoc projects.
- Monitoring and ordering facilities and stationery.
UK Programme Lead
TAP
Education
International Economics and Finance
Ryerson University
Toronto, Canada 2008.09 - 2010.01
Skills
- Operations and program delivery management
- Procurement, vendor and financial administration
- Compliance, governance and policy adherance
- Cross-functional coordination
- Competent in SAP, Workday, HRIS, MS Excel, PowerBI, Salesforce, Xero, Trello, Notion, PowerPoint, Word and Outlook
- Extensive knowledge of Vendor Management Systems including Fieldglass, Beeline, IQN, Magnit VMS, VNDLY
Timeline
Front Office Manager
Think Therapy 1st
2024.03 - 2025.10
Operations Manager (NAM and EMEA)
Magnit Global
2022.05 - 2023.12
UK Program Manager
TAPFIN – ManpowerGroup Solutions
2021.09 - 2022.05
Resourcing Administrator (Contract)
John Lewis Partnership
2016.07 - 2017.01
Staffing Coordinator, Sports, Leisure and Travel
Sodexo
2015.03 - 2016.07
Recruitment Coordinator (on site at KPMG)
Resource Solutions
2014.03 - 2015.03
Recruitment Coordinator
Project People Ltd
2013.05 - 2014.03
Branch Administrator/Resourcer
Huntress Search Ltd
2012.04 - 2013.04
International Economics and Finance
Ryerson University
2008.09 - 2010.01
UK Programme Lead
TAP