Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
Generic

Stephanie Ward

Glasgow

Summary

Detail-oriented and highly organised professional with extensive proficiency in the Microsoft Office. Demonstrates strong knowledge of database management, ensuring efficient order processing and meticulous maintenance of office records and financial reporting. Exceptional written and verbal communication skills complemented by excellent telephone etiquette. Career goals include leveraging expertise in database administration to enhance organisational efficiency.

Overview

15
15
years of professional experience
2
2
years of post-secondary education

Work history

Administrator

Turning Point Scotland
Glasgow, G52 1HY
07.2017 - Current
  • Dealing with daily office duties.
  • Organised staff training.
  • Answered inbound phone calls, providing excellent customer service to clients.
  • Inputting client information on to database.
  • Conducted regular database audits to maintain high levels of data accuracy.
  • Liaised with finance department to oversee payments for imports.
  • Dealing with invoices, from ordering to producing final payments
  • Collating staff absences and annual leave to process the returns by the end of each month for staff wage payments.

Administrator

HML
Glasgow
05.2010 - 03.2017
  • Inputting and maintaining accurate database information for clients.
  • Processing mortgage overpayment from clients via phone calls or cheques.
  • Handling death certificates and closing mortgages for families
  • Dealing with solicitors to finalise mortgages.

Education

NVQ Level 2 - Child Care and Early Education

Cardonald Collage
Glasgow
08.2008 - 05.2010

Skills

  • Microsoft office suite proficiency
  • Advanced typing speed
  • Knowledge of hr practices
  • Attention to Detail
  • Financial reporting
  • Order processing
  • Database management
  • Highly organised
  • Database administration
  • Maintaining office records
  • Written and verbal communication
  • Telephone etiquette

Custom

I am

Affiliations

  • I am a mum to two young children, I recently joined the gym have being enjoying have me time again.

Timeline

Administrator

Turning Point Scotland
07.2017 - Current

Administrator

HML
05.2010 - 03.2017

NVQ Level 2 - Child Care and Early Education

Cardonald Collage
08.2008 - 05.2010

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Stephanie Ward