Stephanie Simms
Ellesmere,Shropshire
Summary
Experienced health care professional with extensive experience in maternity services, providing high quality care in fast paced and demanding environments.
Skilled in communication, problem solving, conflict resolution, documentation, team collaboration, training, and working effectively under pressure.
Proven ability to manage complex situations, prioritise workloads, maintain accurate records, and build positive relationships with patients, families, colleagues, and multidisciplinary teams.
Seeking to transfer a broad range of professional skills into a non-clinical role where strong organisational, interpersonal, and administrative abilities can add value.
Overview
18
18
years of professional experience
Work history
Midwife
BCUHB
Wrexham, Wrexham
2014.11 - Current
- Managed complex caseloads while maintaining high standards of care, documentation, and compliance.
- Built effective relationships with patients, families, colleagues, and external agencies.
- Managed health complications with timely interventions to ensure mother and baby's safety.
- Prioritised competing demands and worked efficiently in a fast paced environment.
- Delivered health promotion sessions, raising awareness about women's health issues.
- Maintained accurate electronic records and prepared detailed reports.
- Achieved positive feedback from patients due to excellent bedside manners and empathetic approach.
- Assisted in operative deliveries for smooth surgical procedures under consultant supervision.
- Performed neonatal examinations after birth guaranteeing early detection of abnormalities.
- Supported and mentored students and newly qualified staff.
- Investigated and escalated concerns in accordance with organisational policies.
- Provided emotional support during delivery, coaching and calming patients to enable safe delivery.
- Monitored progress and administered medication, injections and intravenous infusions during labour.
- Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
- Developed individualised care plans by thorough assessment of patients' needs and concerns.
- Handled emergency situations, ensuring immediate response to high-risk conditions.
- Aided decision making by providing correct care and service information, health education and parenting advice.
- Contributed to audits, quality improvement initiatives, and service development projects.
- Worked collaboratively with multidisciplinary teams to achieve positive outcomes.
- Managed challenging conversations with professionalism and empathy.
- Ensured compliance with governance, safeguarding, and confidentiality requirements.
- Offered emotional support following traumatic miscarriage, termination of pregnancy, neonatal complications and stillbirths.
- Recorded and reported births to meet legal and professional obligations.
Deputy ward manager MOAU
BCUHB
Wrexham, Wrexham
2022.04 - 2024.08
- Development post to enhance management skills and gain valuable experience. On top of my normal midwifery duties I;
- Supported the day-to-day management and operational running of a fast paced Maternity Obstetric Assessment Unit (MOAU).
- Assisted with staff coordination, workload allocation, and workforce planning, including E-rostering for over 12 staff members.
- Supported junior staff, students, and other colleagues working on the unit through supervision and mentorship.
- Assisted in maintaining compliance with policies, procedures, and quality standards.
- Participated in incident reviews, governance activities, and service improvement initiatives.
- Contributed to managing staffing pressures and operational challenges to ensure safe service delivery.
- Worked closely with the wider multidisciplinary team and senior management to support effective ward performance.
- Assisted with communication between staff groups, patients, families, and senior stakeholders.
- Supported the implementation of changes and improvements to working practices.
Antenatal Clinic Admin Supervisor
BCUHB
Wrexham, Wrexham
2008.04 - 2011.08
- Managed effective scheduling with meticulous attention to detail.
- Ensured compliance with company policies and regulations, promoting a fair work environment.
- Handled complex administrative tasks for improved organisational operations.
- Improved workflow by implementing new management systems.
- Improved operational effectiveness with thorough review and revision of processes.
- Supervised administrative staff to ensure smooth operation of departmental activities.
- Managed daily operations, ensuring efficiency and accuracy in all tasks.
- Streamlined office procedures to improve efficiency.
- Coordinated team meetings for better staff communication.
- Ensured timely completion of projects by enforcing strict deadlines.
- Handled sensitive information confidentially to maintain privacy standards.
- Monitored and controlled office inventory to guarantee adequate supply levels, timely product ordering and efficient management of company resources.
- Attended meetings and maintained files of notes taken during meetings.
- Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
- Coordinated work of four clerical team members to consistently meet office needs.
Education
Bachelor of Midwifery - Midwifery
Bangor University
Bangor 09/2011 - 10/2014
Bachelor of Science - Sports Science
Wrexham Glyndwr University
Plas Coch 09/2003 - 06/2026
Skills
- Excellent verbal and written communication skills
- Effective leadership and team management
- Staff supervision, support, and development
- Safeguarding adults, children, and risk management
- Service delivery and operational oversight
- Quality assurance and compliance
- Time management and prioritisation
- Incident investigation and reporting
- Teamwork and multi-disciplinary collaboration
- Performance management
- Workforce planning and resource allocation
- Conflict resolution and de-escalation, including complaint management
- Policy and procedure implementation
- Budget awareness
- Accurate record keeping, audit, and report writing skills
- IT literacy in numerous electronic record systems
- Adaptability and resilience in high-pressure situations and environments
Supporting Statement:
After 11 years as a Midwife, I have made a conscious decision to pursue a new direction within health and social care leadership. During my career, I have developed extensive experience in supporting vulnerable individuals, managing risk, leading teams, safeguarding, and coordinating complex services.
While I remain proud of my contribution to maternity services, I recognised that my strengths and interests have increasingly aligned with leadership, service delivery, staff development, and supporting individuals with ongoing and complex needs. This is what has led me to seek a role where I can continue to make a positive difference while applying my management, communication, and operational skills in a new setting.
I am particularly attracted to supported living services because of their focus on promoting independence, wellbeing, dignity, and person-centred support. I believe my experience of working with vulnerable people, managing challenging situations, leading teams, and maintaining high standards of care and governance would enable me to make a valuable contribution as a Service manager.
Timeline
Deputy ward manager MOAU
BCUHB
2022.04 - 2024.08
Midwife
BCUHB
2014.11 - Current
Antenatal Clinic Admin Supervisor
BCUHB
2008.04 - 2011.08
Bachelor of Midwifery - Midwifery
Bangor University
09/2011 - 10/2014
Bachelor of Science - Sports Science
Wrexham Glyndwr University
09/2003 - 06/2026