Stephanie Passey
Ruardean,Gloucestershire
Summary
Analytical and driven individual ready to leverage strong problem-solving abilities and keen eye for detail. Skilled in data visualisation and statistical analysis, combined with proficiency in SQL and Excel. Committed to delivering actionable insights and driving data-driven decisions.
Overview
21
21
years of professional experience
11
11
years of post-secondary education
Work history
Data analyst
Lloyds Banking Group
Barnwood, Gloucestershire
2006.01 - 2026.06
- Generated comprehensive reports using Business Objects to visualise mortgage data easily.
- Collated and organised data using basic SQL queries and Microsoft Excel
- Mitigated risks by identifying and resolving data discrepancies rapidly
- Improved data quality by implementing structured validation checks to ensure accuracy across multiple data sources
- Analysed trends and patterns in large volumes of data, provided key insights
- Identified, investigated and corrected data discrepancies
- Liaised with internal business teams and external agencies to resolve data quality issues
- Monitored CRA reject files and implemented correction processes to improve future submission accuracy
- Managed end to end Help to Buy monthly reporting submissions in line with scheme requirements. Reconciled the records across internal mortgage systems, the data warehouse and the extract provided to maintain accuracy and audit readiness
- Maintained documentation around HTB reporting processes, business rules and data definitions to support compliance and audit trails
- Prepared and supplied accurate mortgage, HTB and CRA datasets for internal and external audits. Ensured all data provided to auditors met the required completeness, accuracy and formatting standards
- Responded to audit queries by investigating data issues, providing supporting evidence and clarifying data lineage
Purchase Ledger Clerk
Cooper Security Ltd
Mitcheldean, Gloucestershire
2005.09 - 2006.08
- Used an online banking system Bankline and two accounting systems, MFG and SAP
- Prepared payments to settle supplier balances via TT (telegraphic transfer), BACS and cheque
- Completed month end Accruals Journal
- Processed invoices and processing and chasing credits
- Processed staff expenses claims, ensured policy adherence
- Resolving invoice queries, making payments, reconciling statements, setting up new suppliers and maintaining records or existing suppliers
- Taking customer telephone queries
Education
NVQ Level 3 - Business Administration
Royal Forest of Dean College
Coleford, Gloucestershire 2004.09 - 2005.07
A-Levels - 3 AS Levels
Gloscat College
Gloucester, Gloucestershire 2003.09 - 2004.07
GNVQ - ICT
Dene Magna Secondary School
Mitcheldean, Gloucestershire 1998.09 - 2003.07
GCSEs - 8 GCSEs Grade A-C
Dene Magna Secondary School
Mitcheldean, Gloucestershire 1998.09 - 2003.07
Skills
- Precision focus
- Advanced excel usage
- Microsoft Office Suite
- Data analysis
- Understanding of data governance
- Clear communication
- Time efficiency
Affiliations
- Crochet and crafting
- Walking
- Gym
Timeline
Data analyst
Lloyds Banking Group
2006.01 - 2026.06
Purchase Ledger Clerk
Cooper Security Ltd
2005.09 - 2006.08
NVQ Level 3 - Business Administration
Royal Forest of Dean College
2004.09 - 2005.07
A-Levels - 3 AS Levels
Gloscat College
2003.09 - 2004.07
GNVQ - ICT
Dene Magna Secondary School
1998.09 - 2003.07
GCSEs - 8 GCSEs Grade A-C
Dene Magna Secondary School
1998.09 - 2003.07