Stephanie Pablow
Solihull
Summary
Forward-thinking HR leader, with proven record of fostering a culture of collaboration and high performance. Full generalist experience in all areas of HR, and with over 13 years experience in the hospitality & leisure industry, has a real passion for people, culture, and providing excellent service.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Head of Central HR
Genting UK
2024.01 - Current
- Recently promoted to Head of Central HR, where the role was expanded to include responsibility for all centrally lead HR activities across the UK .
- Including; succession planning, talent attraction, reward management, payroll and benefits, employee engagement and wellbeing, policies & procedures.
- Maintaining organisational compliance with employment law legislation and regulations.
- Working with board of directors to establish objectives and decisively lead operations.
- Providing strategic direction for human resources team, including line management of the central team.
- Conduct workforce planning and benchmarking to meet company needs.
Head of People
Resorts World Birmingham
2017.10 - 2023.12
- Partner with General Managers to drive an effective people strategy for the Resort, circa 450 employees
- Lead role in transforming and strengthening the organisational culture and implementing company values
- Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues
- Drive continuous improvement agenda with focus on employee engagement, health & wellbeing, diversity & inclusion
- Responsible for developing company Health & Wellbeing strategy
- Complex ER Case management, including organisational restructures, TUPE Transfers, settlement agreements.
HR Manager
Genting UK
2016.08 - 2017.09
- Provide reports on key HR Metrics, including monthly Board Report and sustainability reporting for Malaysian HQ
- Manage central HR Team responsible for payroll, benefits, policies & procedures
- Responsible for managing annual central HR activities including pay review, bonus scheme, P11D processing, benefit renewal
- Consulting and negotiating with trade union for pay and any changes, ensuring effective employee relations are maintained
- Provide HR support to Support Function line managers including training, coaching, and complex ER case management
- Ensure compliance with regulations, accepted professional standards, policies and procedures and legislation.
Senior HR Officer
Genting UK
2014.06 - 2016.01
- Responsible for supporting line managers with full employee life cycle; recruitment, training, induction, appraisals; monitoring statistics and feedback and implementing strategy for improvement
- Act as advisor to managers to support compliance with HR policies
- Collating HR data including turnover, absence, L&D, succession planning statistics
- Manage company payroll & benefit processes
- Update company handbook and keep up to date with changes to legislation, policies & procedures.
HR Officer
Genting UK
2012.11 - 2014.01
HR Assistant
Bilfinger SE (previously GVA)
2011.01 - 2012.11
Education
CIPD -Advanced Level 7 Diploma- (Merit) -
ICS Learn
Remote 2013.01 - 2015.04
BA. Sociology (1:1) -
The University of Birmingham
Birmingham 2008.01 - 2011.04
A levels (A,B,B) -
Solihull Sixth Form
Solihull 2006.01 - 2008.04
Skills
- Change management
- Organisational restructuring
- Talent Management
- Reward Management
- Complex ER case management
- Health & Wellbeing strategy
- Payroll & Benefits
Accomplishments
- Won the Genting UK Company “Outstanding Contribution Award” both in 2019 and 2022
- Won “Excellence in Talent Attraction” award at the Excellence in HR Awards by HR in Hospitality- 2023
- 1st class degree from University of Birmingham with published dissertation
Timeline
Head of Central HR
Genting UK
2024.01 - Current
Head of People
Resorts World Birmingham
2017.10 - 2023.12
HR Manager
Genting UK
2016.08 - 2017.09
Senior HR Officer
Genting UK
2014.06 - 2016.01
CIPD -Advanced Level 7 Diploma- (Merit) -
ICS Learn
2013.01 - 2015.04
HR Officer
Genting UK
2012.11 - 2014.01
HR Assistant
Bilfinger SE (previously GVA)
2011.01 - 2012.11
BA. Sociology (1:1) -
The University of Birmingham
2008.01 - 2011.04
A levels (A,B,B) -
Solihull Sixth Form
2006.01 - 2008.04