Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Stephanie Pablow

Solihull

Summary

Forward-thinking HR leader, with proven record of fostering a culture of collaboration and high performance. Full generalist experience in all areas of HR, and with over 13 years experience in the hospitality & leisure industry, has a real passion for people, culture, and providing excellent service.

Overview

13
13
years of professional experience
8
8
years of post-secondary education

Work history

Head of Central HR

Genting UK
01.2024 - Current
  • Recently promoted to Head of Central HR, where the role was expanded to include responsibility for all centrally lead HR activities across the UK .
  • Including; succession planning, talent attraction, reward management, payroll and benefits, employee engagement and wellbeing, policies & procedures.
  • Maintaining organisational compliance with employment law legislation and regulations.
  • Working with board of directors to establish objectives and decisively lead operations.
  • Providing strategic direction for human resources team, including line management of the central team.
  • Conduct workforce planning and benchmarking to meet company needs.

Head of People

Resorts World Birmingham
10.2017 - 12.2023
  • Partner with General Managers to drive an effective people strategy for the Resort, circa 450 employees
  • Lead role in transforming and strengthening the organisational culture and implementing company values
  • Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues
  • Drive continuous improvement agenda with focus on employee engagement, health & wellbeing, diversity & inclusion
  • Responsible for developing company Health & Wellbeing strategy
  • Complex ER Case management, including organisational restructures, TUPE Transfers, settlement agreements.


HR Manager

Genting UK
08.2016 - 09.2017
  • Provide reports on key HR Metrics, including monthly Board Report and sustainability reporting for Malaysian HQ
  • Manage central HR Team responsible for payroll, benefits, policies & procedures
  • Responsible for managing annual central HR activities including pay review, bonus scheme, P11D processing, benefit renewal
  • Consulting and negotiating with trade union for pay and any changes, ensuring effective employee relations are maintained
  • Provide HR support to Support Function line managers including training, coaching, and complex ER case management
  • Ensure compliance with regulations, accepted professional standards, policies and procedures and legislation.

Senior HR Officer

Genting UK
06.2014 - 01.2016
  • Responsible for supporting line managers with full employee life cycle; recruitment, training, induction, appraisals; monitoring statistics and feedback and implementing strategy for improvement
  • Act as advisor to managers to support compliance with HR policies
  • Collating HR data including turnover, absence, L&D, succession planning statistics
  • Manage company payroll & benefit processes
  • Update company handbook and keep up to date with changes to legislation, policies & procedures.

HR Officer

Genting UK
11.2012 - 01.2014

HR Assistant

Bilfinger SE (previously GVA)
01.2011 - 11.2012

Education

CIPD -Advanced Level 7 Diploma- (Merit) -

ICS Learn
Remote
01.2013 - 04.2015

BA. Sociology (1:1) -

The University of Birmingham
Birmingham
01.2008 - 04.2011

A levels (A,B,B) -

Solihull Sixth Form
Solihull
01.2006 - 04.2008

Skills

  • Change management
  • Organisational restructuring
  • Talent Management
  • Reward Management
  • Complex ER case management
  • Health & Wellbeing strategy
  • Payroll & Benefits

Accomplishments

  • Won the Genting UK Company “Outstanding Contribution Award” both in 2019 and 2022
  • Won “Excellence in Talent Attraction” award at the Excellence in HR Awards by HR in Hospitality- 2023
  • 1st class degree from University of Birmingham with published dissertation


Timeline

Head of Central HR

Genting UK
01.2024 - Current

Head of People

Resorts World Birmingham
10.2017 - 12.2023

HR Manager

Genting UK
08.2016 - 09.2017

Senior HR Officer

Genting UK
06.2014 - 01.2016

CIPD -Advanced Level 7 Diploma- (Merit) -

ICS Learn
01.2013 - 04.2015

HR Officer

Genting UK
11.2012 - 01.2014

HR Assistant

Bilfinger SE (previously GVA)
01.2011 - 11.2012

BA. Sociology (1:1) -

The University of Birmingham
01.2008 - 04.2011

A levels (A,B,B) -

Solihull Sixth Form
01.2006 - 04.2008

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Stephanie Pablow