Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Stephanie Onu

Aberdeen,Aberdeenshire

Summary

With my experience, I believe I have the skills and qualities necessary to excel in this role. I am confident that my attention to detail, excellent communication and teamwork skills, and ability to remain calm in fast-paced environments make me an ideal candidate for the position.
In my previous role as a picker, I worked diligently to ensure the accurate and efficient processing of clothing orders for M&S stores. This required strong organizational skills as well as attention to detail to ensure the correct items were selected and packaged. Additionally, as part of a team, I developed excellent communication and teamwork skills, collaborating with colleagues and supervisors to maintain smooth operations in the warehouse. These experiences have not only equipped me with the necessary skills for the job but have also instilled in me a strong work ethic and a commitment to delivering high-quality results.
Furthermore, my ability to remain calm under pressure and mylearning ability have proven valuable in fast-paced environments. With a lot of experience ni organization and stocking, I have a solid understanding of warehouse operations and the importance of maintaining efficient inventory systems. I am confident that I can contribute to your company's success by utilizing my skills and experiences to ensure smooth and productive retail operations.

I am a responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in a fast-paced environment to coordinate paperwork, process payments, and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and a systematic approach. I have worked in various departments at Marks & Spencer and have very good knowledge of how demanding retail is and I am very confident I have the skills required to ensure a smooth retail operation in your store

Overview

1
1
year of professional experience

Work history

Customer service assistant

Marks & Spencer
Aberdeen, Aberdeen City
11.2023 - Current
  • Maintained spotlessly clean sales floors, organizing merchandise for visually appealing displays.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Replenish store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • I assisted in the food department when needed by helping out on the tills, assisting customers, and restocking shelves.

Warehouse Operative

DHL, Marks & Spencer's distribution centre
Hatfield
05.2023 - 09.2023
  • In my previous role as a picker, I worked diligently to ensure accurate and efficient processing of clothing orders for M&S stores
  • This required strong organizational skills, as well as attention to detail, to ensure the correct items were selected and packaged
  • Additionally, as part of a team, I developed excellent communication and teamwork skills, collaborating with colleagues and supervisors to maintain smooth operations in the warehouse
  • These experiences have not only equipped me with the necessary skills for the job but have also instilled in me a strong work ethic and a commitment to delivering high-quality results
  • Furthermore, my ability to remain calm under pressure and learning ability have proven valuable in fast-paced environments
  • With a lot of experience in organization and stocking, I have a solid understanding of warehouse operations and the importance of maintaining efficient inventory systems
  • I am confident that I can contribute to your company's success by utilizing my skills and experiences to ensure smooth and productive retail operations.chiagoziestephanie@yahoo.com, Picked, packed, and dispatched high-volume orders, consistently exceeding warehouse performance targets
  • Listen closely to instructions, carrying out fast-paced picking and packing in line with targets
  • Minimized product damage, ensuring goods were correctly handled and stored according to task specifications
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies
  • Assisted with the loading and unloading of vehicles manually and using machines
  • Performed the tagging and labelling of warehouse inventory
  • Damage control
  • Manual handling
  • Stock management
  • Inventory organization

Education

Master of Science - Pharmacy

Robert Gordon University

Skills

  • Quality Control
  • Customer relations
  • POS systems
  • Stockroom procedures
  • Stock management
  • Problem-solving
  • Data entry
  • Time management

Languages

English
Fluent

Timeline

Customer service assistant

Marks & Spencer
11.2023 - Current

Warehouse Operative

DHL, Marks & Spencer's distribution centre
05.2023 - 09.2023

Master of Science - Pharmacy

Robert Gordon University
Stephanie Onu