Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

stephanie moore

south shields,tyne and wear

Summary

Proactive professional with extensive experience in customer-facing roles. Resolves issues through critical thinking and ensures safety compliance. Experienced in project management, leading teams to deliver quality outcomes. Collaborates effectively with clients to identify needs and provide exceptional service.

Overview

15
15
years of professional experience

Work History

retail

farplace animal resuce
South Shields
2023.05 - Current
  • Collaborated with team members to meet sales targets and enhance overall performance.
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.
  • Managed complaints with calm, clear communication and problem-solving.
  • Engaged with customers to understand needs and provide tailored service solutions.
  • Built and maintained courteous and effective working relationships.
  • Identified issues, analysed information and provided solutions to problems.
  • Resolved customer queries through effective communication and systematic problem-solving.
  • Collaborated with team members to achieve target results.
  • Contributed to team success by volunteering for additional assignments.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.

retail

Next
South Shields
2010.12 - 2011.03
  • Created team communication materials to facilitate effective meeting discussions.
  • Promoted safe working environment by implementing regulatory standards, policies and guidelines.
  • Developed team communications and information for meetings.
  • Strengthened working relationships through active participation in team-building activities.

Education

GCSEs -

harton technolgy collage
South Shields, STY
2007-01

Skills

  • Product merchandising
  • Safety compliance
  • Complaint resolution
  • Time management
  • Critical thinking
  • Team collaboration

Languages

English
Proficient
C2

Interests

  • Enjoy going on walks and outdoor activities
  • Spending quality time with my children and organising family activities
  • Socialising and building positive relationships with others

Timeline

retail

farplace animal resuce
2023.05 - Current

retail

Next
2010.12 - 2011.03

GCSEs -

harton technolgy collage
stephanie moore