Stephanie Last

• Delivered friendly and fast service to process high-volume food and drink orders at peak times.
• Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
• Maintained safe hygiene and food handling standards for full compliance.
• Assisted in opening and closing duties, including cleaning tasks and preparing the dining area for service.
• Facilitated a welcoming atmosphere, engaging in friendly conversation with guests to enhance their dining experience.

I joined VetsforPets as a Receptionist in 2014, already knowing that I wanted to pursue a career as a Veterinary Nurse. Through years of hard work, dedication, and professional development, I successfully achieved my goal and am now a qualified Veterinary Nurse.

• Administered medications and treatments as directed by veterinarians, adhering to strict protocols.
• Performed reception duties including process payments, updating files and maintaining stock control.
• Guided student veterinary nurses and supported staff in clinic procedures, patient care techniques, and NPL support.
• Implemented effective pain management strategies, improving patient comfort during treatment.
• Employed advanced imaging equipment, including X-rays and ultrasounds.
• Managed appointments and maintained accurate medical records for all patients, ensuring confidentiality.
• Assisted in euthanasia procedures while providing emotional support to pet owners during challenging decisions.
• Conducted nursing consultations for second vaccinations, nail clipping, anal gland expressions, flea and worm treatments, triage, and additional services.
• Computed, organised, and dispensed medications under veterinary direction or supervision.
• Provided emergency first aid to animals in critical condition, stabilising them for veterinarian assessment.
• Monitoring and maintanence of patients under general anaesthesia, under veterinary supervision.