Summary
Overview
Work history
Education
Skills
Timeline
Stephanie  Hilton

Stephanie Hilton

Summary


I currently work in a secondary school as an Administration Manager. I have worked at Ellesmere Park High School for six years now and have been intermittently promoted from Administration Assistant to Administration Officer and most recently to Administration Manager. I am an organised, patient, calm and passionate member of staff who loves to greet people and enable them to feel welcomed and at ease.


I am the Mental Health First Aider for the school and have a lot of students who come to me to share and offload. I work closely with the Pastoral team and the Senior Leadership team.


Alongside my Managerial role, I have also voluntarily taken on the role of ‘Events Organiser’ and really enjoy planning, executing and co-ordinating our annual Year 11 Prom, our various fund raising events and my very own creation “Ellesmere Park-Life” which is a fantastic family fun day with live music, stalls, games and food.


I put 110% into everything I do and I believe my professional skillset; my previous experience and my people skills could make me a valuable asset to your school and I could make a positive impact on your pupils, their families, your staff and visitors.

Overview

16
16
years of professional experience
25
25
years of post-secondary education

Work history

Administration Manager

Consilium Academies - Ellesmere Park High School
Manchester , Greater Manchester
09.2018 - Current
  • Effectively manage an administrative team in order to support the administration service across the Academy.
  • Support parents, pupils, visitors to the office or on the telephone. Ensuring they feel welcomed and respected.
  • Liaise with our Business Support Officer in order to ensure the smooth running of the office. and admin for the school.
  • To ensure the safe and efficient operation of the Reception area.


Core Responsibilities & Tasks

  • Lead the school’s Administration Team, including staff induction and training.
  • Manage administration functions to ensure efficiency and effectiveness in order to meet the needs of the whole school, including dealing with enquiries from parents and members of the public.
  • Design and implementation of effective, safe administrative systems and procedures.
  • Design and update the school's website
  • Manage the school's Twitter account
  • Responsibility for the production, implementation, evaluation and annual review of Administration related policies and risk assessments, ensuring compliance with Data Protection.
  • Manage the first aid reporting system for the school.
  • Manage, support and maintain administration functions and procedures linked to SEN, safeguarding and pastoral.
  • Recording and processing of complaints as directed by the school’s Complaints Policy.
  • Provide support and guidance for Administration staff.
  • School’s Educational Visits Coordinator; I advise teaching staff with regards to all educational visits including risk assessments and using the Evolve system. I support the BSO with managing the income from trips and ensure accurate recording of this.
  • Use the school’s Access financial management software to place requisitions as directed by the BSO.
  • Be responsible for the school’s administration supplies budget and ensure that stock levels are managed.
  • Prepare school events, including the production of promotional literature, invitations, flyers etc and be in attendance when required.
  • Plan, Execute and Co-ordinate the school's annual Prom, Family Fun day and all Fund raising activities.
  • I arrange refreshments for training, meetings and major events.
  • I manage all fixed term/permanent exclusion letters and documents when required. Updating pupil records with exclusion information and informing the local council.
  • I maintain the schools SIMS system for staff and student records.
  • I oversee and manage the free school meal application process and distribute free school meal vouchers ready for the holidays.
  • I support the BSO with recruitment administration as and when required.
  • Ensure all visitors are DBS checked and comply with safeguarding regulation.
  • Work with the senior leadership team to ensure the whole school calendar is up to date with school events.


Support for Parents/Carers

  • I arrange and set-up all Parents’ Evenings using relevant software and manage staff log ins.
  • I assist parent/carers with online appointment booking for Parents Evenings.
  • I support the BSO in the administration of Parent Pay, dealing with queries from parents, setting up and keeping track of any payment items.


Training

  • Attend annual training for Safeguarding, Prevent duty, British values and Child Protection
  • Gained my 'Mental Health fist Aider' status
  • Attend three yearly First Aid refreshers
  • Manual handling, Effective management


Nursery Manager

Jitterbugz Day Nursery
Irlam, Manchester, Greater manchester
11.2011 - 08.2018

Main duties

  • Ensured the smooth running of a small day nursery to the highest standards.
  • Worked in partnership with parents and carers to address and resolve attendance, behaviour and progress issues.
  • Led the nursery team to achieve 'GOOD' Ofsted rating with exceptional quality care.
  • Supported children with EAL, SEND or children who were cared for and/or in care.
  • Worked flexible shift pattern to accommodate nursery opening hours.
  • Managed timely completion of all administration activities within the nursery.
  • Conducted staff interviews, disciplinaries, appraisals and dismissals.
  • Liaised with the local council and LADO.
  • Made links with the local primary schools to ensure smooth transition for those children leaving us to start school.


Training

  • Whilst at Jitterbugz I completed my NVQ level 5 in Management and people skills.
  • First aid
  • Food hygiene
  • Safeguarding
  • Prevent
  • British values


Senior Nursery Nurse

Evergreen Children's Day Nursery
Swinton, Manchester
08.2007 - 11.2011
  • Assisted the Nursery manager and Deputy Manager with the smooth running of the nursery.
  • Led a class of 9 babies, ensuring all of their physical and educational needs were met
  • Attended regular training in accordance with health and safety, Food hygiene, Safeguarding, Prevent, British values, Child development.

Education

NVQ 5 in Workforce Management & People Skills - Management

City & Guilds , Manchester
06.2014 - 07.2016

NNEB (Currently DNN) - Child Development & Education

NNEB (Diploma in Nursery Nursing), Manchester
09.1998 - 07.2020

CCE - Child development and Education

Certificate in Childcare & Education , Manchester
09.1997 - 07.1998

Skills

  • Office management
  • Administrative project management
  • Mental Health First Aid
  • Physical First Aid
  • Excellent people skills
  • Training needs assessment
  • Scheduling and calendar management
  • Budgeting
  • Word, Excel, PowerPoint, Publisher
  • Ability to prioritize
  • Motivational leadership style
  • Public Relations
  • Database administration
  • Data management
  • Employee management
  • Data entry
  • Event coordination
  • Human resources best practices
  • Business administration

Timeline

Administration Manager - Consilium Academies - Ellesmere Park High School
09.2018 - Current
City & Guilds - NVQ 5 in Workforce Management & People Skills, Management
06.2014 - 07.2016
Nursery Manager - Jitterbugz Day Nursery
11.2011 - 08.2018
Senior Nursery Nurse - Evergreen Children's Day Nursery
08.2007 - 11.2011
NNEB (Diploma in Nursery Nursing) - NNEB (Currently DNN), Child Development & Education
09.1998 - 07.2020
Certificate in Childcare & Education - CCE, Child development and Education
09.1997 - 07.1998
Stephanie Hilton