STEPHANIE GARZON LERMA
London
Summary
A versatile and results-driven professional with a strong background in client engagement, business development, and brand communication. My experience spans multiple industries, including hospitality, recruitment, finance, and research, which has sharpened my ability to analyse market trends, foster meaningful client relationships, and execute strategic initiatives with precision. Adaptable and detail-oriented, I thrive in fast-paced environments, combining analytical thinking with a client-first approach to enhance brand presence and loyalty. Passionate about connecting with audiences and elevating brand experiences through innovative marketing strategies.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Hostess
The Corinthia London
02.2024 - 02.2025
- Delivered exceptional customer service, ensuring seamless guest experiences and efficient booking management
- Handled reservations and inquiries across multiple channels, optimising table allocations to maximise revenue
- Provided accurate information on restaurant offerings and hotel services to enhance guest satisfaction
- Coordinated VIP and special event bookings, ensuring personalised and memorable experience
- Maintained brand standards through outstanding customer engagement and problem-solving
- Liaised with management to track guest feedback and identify service improvements
Recruitment Consultant
Catalyst Life Sciences
04.2023 - 02.2024
- Conducted client outreach and prospecting through warm and cold calls to enhance client relationships
- Onboarded clients to the database, ensuring accurate and up-to-date information management
- Sourced and posted medical device job opportunities, collaborating with HR teams and clients
- Coordinated interviews between candidates and companies, facilitating effective communication with HR departments
- Prepared candidates for interviews with tailored advice and ongoing support throughout the recruitment process
- Managed candidate follow-ups and inquiries to ensure a smooth recruitment experience
Account Manager
Kitt Offices
07.2022 - 12.2022
- Developed and maintained strong client relationships, fostering trust and loyalty
- Collaborated with internal teams to create strategic marketing plans, achieving key performance indicators (KPIs)
- Engaged with business executives to establish effective communication and connections
- Responded to client inquiries, providing timely solutions and tracking account metrics
- Served as the primary contact for client needs within budgets, ensuring outstanding service delivery
- Identified upsell and renewal opportunities, contributing to the sales pipeline
Equity Research Associate
DrugAnalyst Limited
08.2020 - 06.2022
- Conducted equity research on pharmaceutical stocks across the US, UK, Europe, and APAC, delivering key insights for portfolio managers and institutional clients.
- Built and maintained financial models, including DCF, comparable company, and precedent transaction analyses.
- Performed in-depth financial statement analysis and valuation assessments to support investment recommendations.
- Monitored market trends and pharmaceutical industry developments, evaluating their impact on covered stocks.
- Engaged with company management, industry experts, and sell-side analysts to gather insights for research reports.
- Drafted investment memos, investor presentations, and marketing materials for client distribution.
- Ensured compliance with regulatory requirements, maintaining accuracy and integrity in research and analysis.
Tax Advisor
Gerald Edelman
10.2019 - 07.2020
- Advised high-net-worth individuals and businesses on tax-efficient strategies to optimize financial planning and reduce liabilities.
- Prepared financial reports and tax filings (CT600, CT620, SA100) in compliance with HMRC regulations and accounting standards.
- Conducted AML and KYC checks during client onboarding, ensuring full compliance with regulatory guidelines.
- Assisted in corporate tax planning, VAT returns, and payroll tax calculations for a diverse client portfolio.
- Reviewed and interpreted tax legislation to provide accurate guidance on evolving tax laws and regulatory changes.
- Supported tax investigations and audits, liaising with HMRC and regulatory bodies on behalf of clients.
Education
BTEC Level 3 Extended Diploma - Computer Science
City & Islington College
10.2017 - 06.2019
Skills
- Client Engagement
- Relationship Management
- Social Media Strategy
- Data-Driven
- Time Management
- Market Research/ Trend Analysis
- Microsoft Office Suite
- Social Media Platforms
Activities
- Volunteer, St Bartholomew’s Hospital, supporting cancer patients
- Qualified Leading RAF Cadet
- Qualified First Aider
Timeline
Hostess
The Corinthia London
02.2024 - 02.2025
Recruitment Consultant
Catalyst Life Sciences
04.2023 - 02.2024
Account Manager
Kitt Offices
07.2022 - 12.2022
Equity Research Associate
DrugAnalyst Limited
08.2020 - 06.2022
Tax Advisor
Gerald Edelman
10.2019 - 07.2020
BTEC Level 3 Extended Diploma - Computer Science
City & Islington College
10.2017 - 06.2019
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