Stephanie Garcia
Portsmouth
Summary
Experienced professional with a strong background in project management and front office operations within the hospitality industry. Demonstrates exceptional multitasking proficiency and a thorough understanding of dietary restrictions, food safety regulations, and health and safety compliance. Adept at cash register use and known for being adaptable and quick to learn. Career goal includes leveraging skills to enhance operational efficiency in a dynamic hospitality environment. Positive and reliable, with talent for customer service and knack for multi-tasking in fast-paced environments. Skilled in communication and problem-solving, ensuring smooth and pleasant interactions with customers.
Overview
2025
2025
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Barista
The Holland Group
Dartmouth
08.2024 - 10.2024
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
Summer Activity Leader
EF Education First
- Enhanced team morale by conducting interactive games and activities.
- Conducted risk assessments for outdoor trips, ensuring safety of all participants.
- Organised creative sessions to foster a positive environment.
- Established rapport with participants through effective communication skills.
Senior Science Technician
Ernest Bevin Academy
- Maintained lab cleanliness, ensuring a safe and efficient work environment.
- Assisted in the preparation of science experiments for smooth execution.
- Conducted routine equipment checks to ensure optimal performance.
- Contributed to scientific research by providing technical support.
Laboratory Technician
Haberdashers' Academies Trust South
London
- Increased laboratory efficiency by conducting routine lab tests on various samples.
- Ensured safety protocols were strictly followed to maintain a secure working environment.
- Prepared and sterilised lab equipment, ensuring all instruments were ready for use.
- Conducted comprehensive research for improved test results.
- Performed regular maintenance on lab equipment, resulting in fewer operational disruptions.
Private Maths/Spanish tutor
Freelance
- Conducted mock tests periodically to assess comprehension levels.
- Kept up-to date with latest changes in syllabus and examination patterns ensuring timely completion of course material.
- Improved students' grasp of Spanish language by creating interactive lesson plans.
- Coordinated with other tutors and teachers to ensure consistency in teaching methodologies across different classes.
Administrative Assistant
Regent High School
London
- Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
- Improved customer satisfaction through prompt response to email and phone queries.
- Facilitated internal communication.
- Expedited document filing system with a new, organised method.
- Managed front desk duties to ensure smooth operation of reception area.
Barista
The Biltmore Mayfair, LXR Hotels & Resorts
London
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Created speciality drinks according to exact customer requests and preferences.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
Hub Host
The Collective
London
- Ensured guest satisfaction by providing excellent customer service.
- Corresponded promptly to online queries, improving guest relations.
- Developed strong relationships with regular customers, encouraging repeat visits.
- Managed conflict resolution to maintain a positive atmosphere.
Microbiology Laboratory Technician
i2 FAST (Food Analysis & Safety Testing)
Hemel Hempstead
- Performed routine microbiological procedures, ensuring accuracy and quality control.
- Maintained sterile lab environment to prevent contamination of samples.
- Documented all activities properly for audit purposes.
- Prepared solutions and reagents for use in testing, contributing to efficient laboratory operations.
Teaching Assistant
Bushey Meads School
- Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
- Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.
- Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
Learning Support Assistant
Radlett Lodge School
Radlett
- Supported teachers by preparing classroom materials.
- Assisted in lesson planning, resulting in engaging class sessions.
- Helped organise school trips, bringing real-world experiences into the curriculum.
Language Assistant
Watford Grammar School for Boys
- Assessed student assignments providing constructive feedback for further improvement.
- Encouraged self-study habits amongst pupils resulting in heightened interest in the subject outside class hours.
- Implemented creative teaching strategies, leading to increased interest in Spanish classes among pupils.
Education
Diploma of Education, Energy, Environment, and Natural Resources Law -
The Open University
02.2019 - 07.2024
Foundation Degree in Science - Biology
Yachay Tech
Urcuqui 09.2014 - 02.2016
Skills
- Project Management
- Front Office Operations
- Hospitality Industry
- Multitasking proficiency
- Knowledge of dietary restrictions
- Cash register use
- Food safety regulations
- Health and Safety Compliance
- Adaptable and quick to learn
Certification
- Teach English Now! Foundational Principles
- Project Planning: Putting It All Together
- Foundations of Project Management
- Health and Safety for Science Technicians
Affiliations
- Swimming
- Languages
- Folkloric dances
Accomplishments
Marine & Community Conservation Remote Externship
Languages
English
Fluent
Spanish
Native
Timeline
Barista
The Holland Group
08.2024 - 10.2024
Diploma of Education, Energy, Environment, and Natural Resources Law -
The Open University
02.2019 - 07.2024
Foundation Degree in Science - Biology
Yachay Tech
09.2014 - 02.2016
Summer Activity Leader
EF Education First
Senior Science Technician
Ernest Bevin Academy
Laboratory Technician
Haberdashers' Academies Trust South
Private Maths/Spanish tutor
Freelance
Administrative Assistant
Regent High School
Barista
The Biltmore Mayfair, LXR Hotels & Resorts
Hub Host
The Collective
Microbiology Laboratory Technician
i2 FAST (Food Analysis & Safety Testing)
Teaching Assistant
Bushey Meads School
Learning Support Assistant
Radlett Lodge School
Language Assistant
Watford Grammar School for Boys
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