Stephanie Christopher
Liverpool,Merseyside
Summary
Dedicated HCA Band 3 with 5 years of experience delivering high-quality care to residents and patients. Specialises in fostering trust through strong interpersonal skills and effective communication. Implements patient-centred approaches that enhance well-being and personal growth while ensuring safety and compliance. Skilled in navigating high-stress situations and promoting a positive environment for optimal care delivery.
Overview
7
7
years of professional experience
Work History
HCA Band 3
Merseycare Foundation Trust NHS
Maghull
03.2023 - Current
- Delivered comprehensive support services within a medium secure mental health environment, ensuring safety and care for patients.
- Ensured patients received essential care and support.
- Supported patients throughout hospitalisation, contributing to overall well-being by providing therapeutic assistance and maintaining mental health records.
- Facilitated personal skill development for patients through hobbies and interests, enhancing their well-being.
- Communicating and De-escalating Skills in a professional manner.
- Ensuring Boundaries are adhered to at all times and policies are strictly adhered to.
- 1-1 level 3 observations.
HCA
Stocks Hall Nursing Home
Skelmersdale
05.2019 - 06.2023
- Delivered patient-centred care to improve individual well-being and enhance quality of life.
- Maintained high standards of care while respecting residents' dignity and promoting their autonomy.
- Ensured safety protocols for residents and staff were consistently followed, fostering a secure environment.
- Supported residents in an EMI care home environment.
- Personal care given to High Standard.
- Meaningful activities done with Residents.
- Keeping a very high standard of Cleanliness in the care home and residents' rooms.
- Working as part of the team and also being able to work using own initiative.
Education
care certificate - Care Certificate
Rowan View MSU Hospital
Liverpool01-2023
NVQ Level 3 health and social care - Health and Social Care
West lancs College
Skelmersdale01-2015
Skills
- Patient assessment
- Mental health support
- Crisis de-escalation
- Patient interaction
- Patient-centered approach
- Care standards
- Healthcare compliance
- Safety protocols
- Care documentation
- Record maintenance
- Team collaboration
- Therapeutic communication
- Boundary enforcement
- Adaptive problem solving
- Problem-solving
- Calm under pressure
- Active listening
- Communication skills
- Leadership motivation
Custom
2023-03-01, Not Applicable
Timeline
HCA Band 3
Merseycare Foundation Trust NHS
03.2023 - Current
HCA
Stocks Hall Nursing Home
05.2019 - 06.2023
care certificate - Care Certificate
Rowan View MSU Hospital
NVQ Level 3 health and social care - Health and Social Care
West lancs College