Stephanie Bennett
Coventry,UK
Summary
A dynamic Business Development Manager with expertise in stakeholder engagement and relationship management, market research, and opportunity identification. Demonstrates strong commercial awareness and proficiency in pipeline development and lead qualification.
Skilled in cross-functional collaboration, process optimisation, and customer insight analysis. Adept at strategic planning and problem-solving, with a proven ability to deliver impactful presentations and communications.
Overview
10
10
years of professional experience
13
13
years of post-secondary education
Work history
Business Analyst
Cognizant
London, UK
2023.08 - 2026.06
- Built senior‑level relationships across government and private‑sector teams, influencing strategic decisions through clear, insight‑driven recommendations.
- Delivered account strategy improvements for key EMEA clients (Nvidia, ARM, Ericsson, Telefónica) by analysing customer behavior, market trends and operational gaps to identify commercial opportunities.
- Shaped long‑term client strategies by presenting data‑driven insights that informed business objectives and reduced budget spend by 28%.
- Collaborated cross‑functionally to define requirements, align priorities and ensure successful delivery of high‑impact initiatives.
- Measured performance KPIs to monitor process effectiveness, ensuring operational performance aligned with client priorities and supported strategic decision‑making.
- Created compelling presentations, RFPs and tailored proposals to communicate value propositions and secure stakeholder buy‑in.
- Used qualitative and quantitative research methods to understand user needs and translate insights into commercially viable solutions.
UX Research Operations Specialist
Twilio
London, UK
2022.04 - 2023.04
- Built and maintained strong relationships with internal teams and external research participants, ensuring smooth engagement and high satisfaction.
- Conducted proactive pipeline development, increasing participant opt-in by 19%, demonstrating ability to grow and nurture a pipeline.
- Delivered insights that shaped product and research strategies, helping teams better understand customer needs and market expectations.
- Implemented new tools and processes that improved operational efficiency and stakeholder experience.
- Presented findings and recommendations to cross-functional teams, influencing decision-making and supporting strategic initiatives.
Designated Safeguarding & Training Officer
Barnet Southgate College
London, UK
2021.07 - 2022.04
- Built strong partnerships with external agencies (police, social workers, NHS teams), demonstrating high-level relationship management.
- Designed and delivered training programmes that influenced organisational behaviour and improved internal processes.
- Managed complex stakeholder groups, ensuring alignment, communication, and timely action across multiple teams.
- Conducted research and produced reports for senior leadership to inform strategic decisions.
Welfare & Equality Adviser
Barnet Southgate College
London, UK
2018.12 - 2021.07
- Conducted market research to identify new partnership opportunities and presented findings to senior management.
- Built and maintained strong relationships with external agencies to support service delivery and organisational goals.
- Analysed feedback data to identify trends and recommend improvements in order to support students
- Acted as a key point of contact for stakeholders, ensuring high-quality service and timely issue resolution.
Media Sales Assistant
ITV
London, UK
2017.05 - 2018.12
- Managed key accounts (Deliveroo, GoDaddy), ensuring airtime delivery, campaign success, and strong client relationships.
- Increased viewership for major accounts by 13.5%, demonstrating ability to drive commercial outcomes.
- Conducted market research on upcoming shows and presented insights to stakeholders to support strategic planning.
- Met regularly with agencies to understand brand positioning and propose creative solutions to increase engagement.
Commercial Sales Assistant
Sky
London
2016.06 - 2017.05
- Managed key agency accounts (BT, EE, L’Oréal), ensuring optimal airtime delivery across Sky platforms and maintaining strong commercial relationships.
- Increased brand viewership by 25% through strategic airtime planning and cross‑platform optimisation.
- Administered commercial deals including debt/credit positions, pool values and programme access to support revenue targets.
- Supported senior sales teams with user‑story creation and insight‑driven recommendations to guide agency programming decisions.
- Maximised sales opportunities across Sky Media, Sky Go and Sky Linear by identifying high‑value placement options.
Education
Bachelor of Arts - Media and Culture
University of Roehampton
City of london 2012.09 - 2015.05
A-Levels - Sociology
Hornsey School for Girls Sixth Form
London 2010.09 - 2012.06
A-Levels - Media
Hornsey School for Girls sith Form
London 2010.09 - 2012.06
A-Levels - Religious Studies
Hornsey School for Girls Sixth Form
London 2010.09 - 2012.06
GCSEs - 11 A-C's
Hornsey School for Girls
London 2004.09 - 2009.07
Skills
- Stakeholder engagement & relationship management
- Market research & opportunity identification
- Commercial awareness
- Pipeline development & lead qualification
- Cross-functional collaboration
- Process optimisation
- Customer insight analysis
- Presentation & communication
- Strategic planning & problem-solving
Timeline
Business Analyst
Cognizant
2023.08 - 2026.06
UX Research Operations Specialist
Twilio
2022.04 - 2023.04
Designated Safeguarding & Training Officer
Barnet Southgate College
2021.07 - 2022.04
Welfare & Equality Adviser
Barnet Southgate College
2018.12 - 2021.07
Media Sales Assistant
ITV
2017.05 - 2018.12
Commercial Sales Assistant
Sky
2016.06 - 2017.05
Bachelor of Arts - Media and Culture
University of Roehampton
2012.09 - 2015.05
A-Levels - Sociology
Hornsey School for Girls Sixth Form
2010.09 - 2012.06
A-Levels - Media
Hornsey School for Girls sith Form
2010.09 - 2012.06
A-Levels - Religious Studies
Hornsey School for Girls Sixth Form
2010.09 - 2012.06
GCSEs - 11 A-C's
Hornsey School for Girls
2004.09 - 2009.07