Stephanie Bartley

Retail Store Manager

• Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
• Welcomed customers and provided responsive assistance to improve store experiences.
• Performed various store operations including opening and closing procedures, product display management and budget control.
• Ran promotions and events in line with company standards.
• Understood what drives overall business success and prioritised and delivered quality results.
• Set up & ran a mobile store at events across the UK & Ireland.

Social Media Manger

• Boosted public image for target audiences using multiple engagement platforms growing the following to over 95k over Facebook, Instagram, X, Threads and TikTok
• Produced photo and video content with excellent editing skills.
• Responded to comments, messages and feedback to build brand activity profiles.

Online Store Manager

• Photographed stock & created listings.
• Picked & packed customer orders.
• Dispatched orders using Royal Mail Click & Drop.
• Organised special sales at specific times to drive customer engagement and move high volumes of products.

• Received and resolved customer complaints.
• Actioned customer feedback to promote continued service improvement.
• Facilitated communication and collaboration across departments.
• Briefed and motivated staff to deliver daily operational requirements.

I left to assist my husband in his own retail store.

• Manager of the Ladies Fashion Brand Country Casuals within Alders Department Store.

I left to start a family.

Starting as a sales person after I left school, I worked within House Of Fraser raising through First Sales, Assistant Department Manager until I reached the level of Department Manager (Fashion accessories) at that time the youngest depart manager withing the country. I left to gain experience in a stand alone store.