Summary
Overview
Work history
Education
Skills
Timeline
Generic

stephanie munt

Chislehurst,Kent

Summary

Background in clerical and secretarial roles with proven knowledge and skills, contributing to efficient office operations. Exceptional analytical, organisational and communication skills in support of internal office efficiency and customer service or engagement objectives. I have administrative expertise and relationship-building skills. Focused on maintaining professional office reputation and supporting smooth workflows with skills in protecting information, managing mail and tracking documents. Consistently exceeds expectations for quality and speed of work. Organised administrative professional with professional appearance and communication skills. Focused on helping office meet demands with impeccably managed files, meetings and schedules. Detail-oriented, with aptitude for recordkeeping and accounting. Bringing numerous years of experience in various positions to facilitate organizational growth through responsible financial management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about all areas and advance professionally. Experienced Team Member bringing numerous years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. Motivated Team Member desiring to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

22
22
years of professional experience

Work history

Accounts secretary

RCM carpentry and joinery
Chislehurst, Bromley
03.2021 - Current
  • Screened and directed incoming phone calls and distributed correspondence effectively.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Drafted and distributed professional business letters and email correspondence.
  • Updated files and records with precise system navigation.
  • uploading wages and pensions
  • Paying invoices

SEN Teaching Assistant

Mayplace primary school
Bexleyheath, Bexley
03.2013 - 07.2020
  • Assisted students with a range of learning differences, including ADD, ADHD, [Type] and [Type] to achieve their full potential for independence.
  • Prepared additional learning resources and aids to promote inclusivity in learning.
  • Created a friendly, positive and inspiring learning environment to facilitate interactions amongst students.
  • Identified signs of distress in students, resolving behavioural and emotional issues.
  • Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
  • Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop [Type] skills.
  • Assisted students to reach social development milestones.
  • Escorted and supervised students on educational visits and out-of-school activities.
  • Helped children with eating, dressing and other aspects of personal care while encouraging independence.
  • Developed broad, balanced, relevant and differentiated curriculum, improving test scores by [Number]% within [Timeframe].
  • Shared information about students with parents, other staff and internal and external agencies in line with shool policies.
  • Monitored students response to learning activities and modified appropriately to achieve intended learning outcomes.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Observed children to identify changes in behaviour and reported such changes to classroom teacher.

Teaching Assistant In Primary School

Boxgrove primary school
Abbey Wood, Greenwich
09.2012 - 03.2013
  • Supervised pupils during lunchtimes and educational visits.
  • Offered support to special needs students, guaranteeing safety and access to equitable learning.
  • Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
  • Created positive, engaging learning environments to improve student experiences.

Carer Assistant

home serve
Thamesmead, Greenwich
07.2008 - 09.2012
  • Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
  • Delivered high-quality care to clients with disabilities, achieving care plan objectives.
  • Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
  • Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
  • Prepared healthy meals with additional mealtime planning, feeding and support.
  • Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Checked medication schedules and patient needs to verify correct medication administration.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Minimised care continuity issues by keeping thorough, accurate records.
  • Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.
  • Monitored client health conditions and reported immediate issues to manager.

SEN Teaching Assistant

Tuke school
Peckham, Southwark
09.2001 - 04.2005
  • Assisted students with a range of learning differences, including ADD, ADHD, [Type] and [Type] to achieve their full potential for independence.
  • Prepared additional learning resources and aids to promote inclusivity in learning.
  • Created a friendly, positive and inspiring learning environment to facilitate interactions amongst students.
  • Identified signs of distress in students, resolving behavioural and emotional issues.
  • Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to develop [Type] skills.
  • Assisted students to reach social development milestones.
  • Escorted and supervised students on educational visits and out-of-school activities.
  • Helped children with eating, dressing and other aspects of personal care while encouraging independence.
  • Managed and monitored classroom stock and supplies.
  • Worked with students in care programmes with help from relevant professionals on specific needs.
  • Shared information about students with parents, other staff and internal and external agencies in line with shool policies.
  • Monitored students response to learning activities and modified appropriately to achieve intended learning outcomes.
  • Supervised students during break times, lunchtimes and after school clubs.
  • Supported classroom teacher in monitoring, assessing and recording students progress.
  • Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
  • Observed children to identify changes in behaviour and reported such changes to classroom teacher.
  • Provided feedback to students in relation to progress and attainment following instructions from teachers.

Education

nneb - childcare

north west Kent college
Dartford, Kent
09/1996 - 07/1998

Skills

  • Administering payroll
  • Preparing contracts
  • Problem solving
  • Office supply management
  • Excellent communication
  • Teamwork
  • Efficient multitasking
  • Safe food handling
  • Staff supervision
  • Customer assistance
  • Sales expertise
  • Cash register operation
  • Spirit, wine and beer expertise
  • Order taking
  • Reports and documents
  • Cleaning and sanitizing
  • Point of sale operation
  • Written and verbal communication
  • Time management skills

Timeline

Accounts secretary

RCM carpentry and joinery
03.2021 - Current

SEN Teaching Assistant

Mayplace primary school
03.2013 - 07.2020

Teaching Assistant In Primary School

Boxgrove primary school
09.2012 - 03.2013

Carer Assistant

home serve
07.2008 - 09.2012

SEN Teaching Assistant

Tuke school
09.2001 - 04.2005

nneb - childcare

north west Kent college
09/1996 - 07/1998
stephanie munt