Steph Wickens
Snodland,Kent
Summary
Hello, I am an enthusiastic, self-motivated, reliable, responsible, and hardworking person. I am a team worker and adaptable to all challenging situations. I am able to work well in both a team environment and on my own initiative. I can work well under pressure and adhere to strict deadlines. I love a challenge.
Overview
15
15
years of professional experience
2011
2011
years of post-secondary education
Work history
Factory/Production Manager/Social Media Role
MotormodeUK
Kent-Mereworth, Kent
02.2022 - 03.2025
- I have recently taken on the role of factory/production manager after starting as a production assistant
- In addition to managing the company's various social media platforms, my daily responsibilities include overseeing production orders, supervising staff members, monitoring stock levels, and ensuring the smooth operation of the factory
- I am also involved in creating designs and artwork for approval, as well as managing the company's social media, which I find thoroughly enjoyable
Production Assistant
MotormodeUK
10.2017 - 02.2022
- I worked as a production assistant for a vehicle wrapping and sign-writing company in a small village
- My daily responsibilities involve producing vinyl kits for various manufacturers such as Toyota, Lexus, Vauxhall, Citroen, and Peugeot
- I have also started doing design work for some customers
- This mainly involves using computers and sometimes meeting new customers to discuss their design preferences and product choices
- Additionally, I handle the dispatch of kit orders, as well as stock taking and ordering of supplies such as vinyls and equipment
Cleaning Supervisor
LMD Cleaning Services
Aylesford
02.2017 - 10.2017
- Duties include maintaining cleanliness in domestic environment and daily house cleaning for clients
- Making sure all equipment is checked and cleaned
- Ordering and maintaining stock control of equipment and chemicals needed to clean
- Also, completing office cleans as well
Cleaning Supervisor
CCS Kent ltd
06.2016 - 02.2017
- Duties include maintaining cleanliness in a doctor's surgery, dermatology unit, and the minor ops theatre, ensuring all equipment is checked and cleaned, and ordering and maintaining stock control of necessary equipment and chemicals
Customer Service Advisor
ASDA
Kings Hill
09.2010 - 06.2016
- I possess over five years of solid experience in retail customer service and hold an Edexcel level 2 diploma in retail skills
- My expertise includes delivering exceptional customer service, effectively handling queries, complaints, and defective items, as well as efficiently managing tills and using computer systems
- During January 2016 to June 2016, I took charge of fresh chilled food, snacks, and refreshments at the front of the store, skillfully maintaining stock control using the store's SMART system on the computer and Telson guns
Receptionist
Packhouse
07.2010 - 09.2010
- Company Overview: Hughlow Farms
- Dealing with customer queries, complaints or suggestions
- Inputting order and dispatching details on central system
- Support the printing team with labeling
- Hughlow Farms
Education
A-Levels - Business
Wrotham School
09.2008 - 06.2010
GCSEs - All GCSE Results
Wrotham School
Skills
- Digital Marketing
- Microsoft Office
- Communication skills
- Leadership
- Administrative experience
- Organisational skills
- Driving (10 years)
- Customer service
- Cashiering
- Cash handling
- Stocking
- Maintenance
- Graphic Design
- Social Media Management
Additional Information
Currently enrolled in a Principals of Business Administration course with Westminster College.
Additional Awards
I have several extra qualifications, I have listed them below with the most recent at the top.
Edexcel Diploma Level 2 - In retail service skills
(Retail Level 2 - Customer service skills)
University of Greenwich Personal Professional Development
Yvonne Gill Award for Business Studies
Ken Parnell Award for Initiativeevel or equivalent
Timeline
Factory/Production Manager/Social Media Role
MotormodeUK
02.2022 - 03.2025
Production Assistant
MotormodeUK
10.2017 - 02.2022
Cleaning Supervisor
LMD Cleaning Services
02.2017 - 10.2017
Cleaning Supervisor
CCS Kent ltd
06.2016 - 02.2017
Customer Service Advisor
ASDA
09.2010 - 06.2016
Receptionist
Packhouse
07.2010 - 09.2010
A-Levels - Business
Wrotham School
09.2008 - 06.2010
GCSEs - All GCSE Results
Wrotham School
Similar Profiles
Zac BusseyZac Bussey
Agricultural engineer (2 Weeks Work Experience) at Negus Chase LtdAgricultural engineer (2 Weeks Work Experience) at Negus Chase Ltd
Jack GoodayleJack Goodayle
Up-ranker Cabin Manager at easyJetUp-ranker Cabin Manager at easyJet
Maria EllisonMaria Ellison
Systems Support/ Data Management /Project Manager / Management accounts at Iliffe Media GroupSystems Support/ Data Management /Project Manager / Management accounts at Iliffe Media Group
Adam WallisAdam Wallis
Engineering Project Manager at BAE SystemsEngineering Project Manager at BAE Systems
Ashana HindsAshana Hinds
Media Production & Social Media Manager at The Function ChiropracticMedia Production & Social Media Manager at The Function Chiropractic