Stella Ifeoma Onovo
Manchester,United Kingdom
Summary
Dependable individual with warm and welcoming disposition, well-suited for role of Church Usher. Demonstrates strong interpersonal skills and ability to manage crowds, ensuring smooth and respectful environment. Committed to contributing to positive and inclusive church experience for all attendees.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Church Usher
Living Faith Church
Lagos, Cornwall
2024.06 - 2025.12
- Monitored church premises during service for security purposes.
- Managed car parking arrangements before services to avoid congestion.
- Assisted in maintaining orderly conduct during church services for uninterrupted worship.
- Ensured smooth running of church services by managing seating arrangements.
- Distributed bulletins at entrance, informing attendees about upcoming events.
- Maintained order during collection of offerings, ensuring respectful environment.
- Participated in weekly usher training sessions improving interpersonal skills and knowledge about procedures.
- Conducted periodical checks on church facilities, reporting any maintenance needs immediately.
- Facilitated effective communication with congregants, fostering strong community ties.
- Coordinated special events at church, enhancing community participation.
- Led usher team meetings for improved coordination of duties.
- Aided disabled guests with seating needs and accommodations.
- Enforced venue performance rules regarding flash photography, recording and access to restricted areas.
- Supplied clients with information about current and future events at facility.
- Informed guests about location of restrooms, refreshments and exits.
Steward
Okpara Square Enugu Stadium
Enugu, Nigeria
2020.01 - 2024.02
- Served customers courteously whilst maintaining calm demeanour under pressure.
- Assisted head waiter in handling reservations during holiday season.
- Delivered exceptional customer service for enhanced guest experience.
- Maintained uniform neatness as per company guidelines.
- Collaborated with team members for efficient workflow during peak hours.
- Executed safety protocols with daily safety checks and emergency drills.
- Met passengers at entrance, verified tickets and directed individuals to locations.
- Managed emergency response actions following established procedures for evacuation and passenger safety.
- Helped passenger with diverse comfort requests and answered questions.
- Checked cabin regularly for upkeep requirements and maintained clean, tidy space.
- Supported over 2000 passengers through emergency scenarios for safe outcomes.
- Assessed emergency equipment and first aid kits ahead of travel.
- Guided passengers in prompt evacuation during emergency landings.
- Led flight safety presentations to educate passengers.
- Observed punctuality diligently, contributing positively to team's efficiency.
- Maintained cleanliness and orderliness of dining area by performing regular sweeping, mopping, and table setting tasks.
- Upheld strict hygiene standards by regularly sanitising all kitchen equipment and utensils.
Traffic marshal
Living Faith Church
Lagos, Nigeria
2020.04 - 2022.02
- Assisted in training and development of new recruits to promote culture of continuous learning.
- Complied strictly with company guidelines regarding behaviour and conduct at work, fostering respectful workplace environment.
- Provided clear directions to incoming vehicles for streamlined parking arrangements.
- Guided large vehicles through narrow spaces, reducing likelihood of accidents.
- Improved communication with drivers using hand signals and radio contact.
- Managed over 2000 traffic congestion during rush hours, ensuring free-flowing vehicle movement at all times.
- Monitored and reported any hazardous conditions on roads promptly, minimising potential risks for drivers and pedestrians alike.
- Observed CCTV to manage surveillance and security.
- Used PPE uniform to conduct visitor briefings.
- Opened communication channels with other officials to encourage productive dialogue.
Education
Bachelor of Science - Public Health
Federal University of Technology Owerri
Nigeria 2009.10 - 2014.12
Skills
- Equipment handling
- Church protocol adherence
- Empathy and understanding
- Patient attitude
- Event planning capabilities
- Resilience and tenacity
- Tactful communication
- Multitasking proficiency
- Time management mastery
- Hospitality services knowledge
- Organisational experience
- People-Management capacity
- Welcoming demeanour
- Event coordination
Languages
English
Fluent
References
References available upon request.
Timeline
Church Usher
Living Faith Church
2024.06 - 2025.12
Traffic marshal
Living Faith Church
2020.04 - 2022.02
Steward
Okpara Square Enugu Stadium
2020.01 - 2024.02
Bachelor of Science - Public Health
Federal University of Technology Owerri
2009.10 - 2014.12