Steffney Kamara

• In this role I work closely with the Clinical Director to provide strategic and operational leadership across the directorate of Adult Inpatient, Community Mental Health services, including Learning Disabilities and Talking Therapies; and Child and Adolescent Services.
• I ensure high-quality clinical service delivery aligned with national and local standards within resource limits and embed productivity initiatives that promote efficiency and effectiveness in care delivery, fostering innovation in the provision of care and maintaining financial viability.
• I oversee budget management, workforce and resource allocation. I also
• actively contribute to decision-making in all activities of the division and ensure the division achieves corporate objectives.
• I foster positive and collaborative partnerships with stakeholder organisations to optimise the performance and development of services.
• I ensure clear lines of accountability within the service’s senior management team and across the division
• I have contributed to the formation of the Bedfordshire, Luton and Milton Keynes (BLMK) Provider Collaborative agreeing principles and ways of working across the system and identifying opportunities to work across the providers co-delivering services and/or sharing resources
• I am required to deputise for the Managing Director where required
• I am presently jointly leading on developing and implementing the Chief Operating Officer (COO) fellowship Programme for CNWL Trust and working closely with the COO on this project
• I am providing mentoring and sponsorship to develop talented junior staff within the trust

My role and responsibilities in this post were as follows:

• To lead on a trust-wide strategy and transformation plan for children and young people services across Norfolk and Suffolk and ensure the design, development and delivery of operational improvement across the services
• To lead on improving collaboration between Norfolk and Suffolk counties internally and externally with system partners
• To lead in reviewing CAMHS services and implementing a 24/7 age-appropriate service
• To lead on sharing learning and best practice for children and young people services across the trust
• To deputise for the Chief Operating Officer where required
• To work jointly with other Operations Directors to develop the future model of service
• To provide operational, clinical and strategic oversight for clinical services and resources in relation to workforce and finance for allocated care group/s
• To foster positive and effective relationships with stakeholders and system partners, contribute to system-wide strategy and the setting of relevant operational targets
• To ensure there are processes in place to involve stakeholders in all aspects of service delivery
• To deliver culturally sensitive services and ensure fair and equitable access to services for all who require access to the service irrespective of protective factors
• To lead on the trust-wide vision to reduce health inequalities and ensure population health modelling in service planning and delivery
• To act as the accountable officer for allocated care group/s and provide a strong link and communication process between the Executive, Board and allocated care group/s
• To support service directors to ensure delivery and performance of services against set targets
• To implement processes to oversee performance and ensure accountability where performance falls below required standard

My role and responsibilities in this post were as follows:

• To work jointly with the Associate Clinical Director and Associate Director for inpatient CAMHS to provide strategic oversight for the service
• To strengthen multidisciplinary working within CAMHS and the interface between the CAMHS inpatient service and external agencies
• To work closely with the local Senior Management Team to develop governance structures that ensure learning from incidents and maintain an overview of risk reporting on SUI and complaints to the Directorate Management Team
• To lead on specified areas of Healthcare Governance for the service and represent the service at Healthcare Governance meetings
• To demonstrate expert clinical management skills with young people with complex mental health problems, act as a supervisor and trainer, and offer consultation to individuals and groups of nurses in the in-patient and day patient service and adult services
• To maintain compliance with NHSE/ Provider Collaborative commissioning and contracting standards
• To work jointly with the Director of Nursing to maintain clinical governance processes and monitor nursing performance
• To provide visible nursing leadership, advice and support to nurses in inpatient CAMHS
• To ensure that all relevant statutes and professional guidance on nursing are reflected in local strategies, procedures and plans and that all nurses work within these statutory and regulatory frameworks
• To contribute to the development of CAMHS nursing across the Trust
• To collaborate closely with other general managers and senior CAMHS nurses and lead nurses in developing and disseminating best practices in CAMHS nursing
• To form part of the Trust-wide CAMHS Directorate Management Team and contribute to the overall development and management of the Directorate
• To promote multidisciplinary working within inpatient CAMHS and the interface with community services
• To demonstrate expert clinical management skills with young people with severe mental health problems, act as a supervisor and trainer, and offer consultation to individuals and groups of nurses in the inpatient and day patient service and adult services

My role and responsibilities in this post were as follows:

• To support with implementing the opening of the Mother and Baby Unit and ensure that processes and systems were in place to ensure effective service delivery on opening the unit
• To formulate and implement policies for the day-to-day running of the ward
• To implement processes that provided structure for staff to undertake their roles
• To ensure that the service maintained quality and safety for those accessing it, establishing good standards in line with CQC and Perinatal Quality Network (PQN) standards
• To provide clinical leadership for the team and role model best practice
• To support newly appointed staff and provide a robust induction for staff without previous mental health or perinatal experience
• To manage the rota and ensure that the service is appropriately staffed
• To provide managerial and clinical supervision to staff
• To lead bed management and manage referral processes
• To liaise with other agencies and community teams across Kent, Surrey and Sussex counties
• To deputise for the Matron where required

My role and responsibilities in this post were as follows:

• To provide operation and clinical leadership jointly with other matrons, clinical directors and the borough lead nurse on the transformation of inpatient services across the Luton directorate
• To review standards of care and ensure that services achieve and maintain CQC standards
• To prepare inpatient services for Accreditation for Acute Inpatient Mental Health Services (AIMS) / National Association of Psychiatric Intensive Care Units (NAPICU) membership
• To lead on safeguarding processes and embed safeguarding practice in adherence with safeguarding policy and procedures
• To provide operational management of the service and clinical leadership for nursing staff
• To lead on implementing clinical governance processes and systems and oversee performance and compliance against trust standards
• To ensure co-production and service user involvement in service provision
• To lead on quality improvement ensuring that services embedded quality improvement processes to improve practice and patient care

My role and responsibilities in this post were as follows:

• To lead Recruitment and Retention initiatives for the directorate, working collaboratively with the recruitment team, ward managers and matrons and the director of nursing to implement a workforce strategy
• To continue to provide Modern Matron cover for three wards, including the male psychiatric intensive care unit (PICU), the organic older adults ward and a community rehabilitation unit
• To provide clinical supervision to nursing managers and ensure appropriate operational and clinical systems were in place
• To oversee people and culture processes and ensure prompt resolution of disciplinary or grievance cases
• To maintain budgets for three services and ensure that services maintain financial viability
• To provide support with bed management issues, ensuring that all patients' needs, such as housing, financial, and safeguarding, were identified at admission and addressed efficiently to ensure discharges were not delayed
• To maintain an effective and positive interface with critical stakeholders and system partners
• To lead service development and transformation
• To represent the Borough Lead Nurse in delegated meeting

• Collaborated with multidisciplinary team, ensured comprehensive patient care.
• Assisted team with developing balanced care plans incorporating physical, mental and social needs.
• Oversaw, trained and mentored student and junior nursing staff.
• Informed patients of rights to provide protective measures.
• Eased family anticipation by updating regularly on patient progress, developments and treatment changes.
• Optimised patient outcomes by acting as a liaison in interactions with psychiatrists and physicians.
• Improved patient well-being by implementing effective mental health interventions.
• Maintained accurate medical records, facilitated seamless healthcare service delivery.
• Drove continuous improvement in healthcare delivery, conducting and using nursing research.
• Coordinated discharge planning process for smooth transition of patients into the community.
• Communicated and collaborated with patients to plan, assess and evaluate effective care programmes.
• Guaranteed patient safety by evaluating clients, assessing physical and mental symptoms for drug interactions and side effects.
• Developed therapeutic relationships with patients, promoted mental wellness.
• Prevented violent situations, using de-escalation skills to manage aggressive patients.
• Stayed up-to-date with latest developments in nursing practice to contribute to medical research.
• Encouraged patients to engage in therapeutic and creative activities to assist in recovery
• Participated in health education programmes and nurse education activities in clinical and community settings.
• Assisted in recruitment processes, selecting highly competent nursing staff for the ward.
• Fostered a culture of continuous improvement within the team through active encouragement and support.
• Conducted regular meetings, fostering open communication among staff members.
• Evaluated performance reports to monitor practice progress.
• Improved patient care by implementing efficient ward management practices.
• Collaborated with local authorities in safeguarding vulnerable patients.
• Enhanced nursing standards with regular staff training sessions.
• Provided leadership for effective team performance.
• Supervised clinical tasks to maintain quality patient care across shifts.
• Managed complaints, ensuring ward team proactively engaged with patients and families to achieve best outcome.
• Coordinated staff rotas to meet service requirements whilst remaining under budget.