Summary
Overview
Work History
Education
Skills
Affiliations
References
Quote
Timeline
OfficeManager
Steffan Newton BA (Hons), QMICCM, MCMI

Steffan Newton BA (Hons), QMICCM, MCMI

Neath,South Wales

Summary

I am an ambitious individual who strives to exceed in everything that I embark upon personally and professionally. I am very hardworking with the ability to run my own entertainment business alongside my managerial role with the Local Authority.


I have a number of years managerial experience and my consistent approach to learning and gaining relevant qualifications, shows a true determination to my professional development. Managing a diverse service area has helped me to develop a diverse skill set which has helped me to manage and prioritise a number of service areas in a front line working environment.


In my personal life, I have achieved a number of life goals including running the London Marathon in 2017 and singing at many prestigious events all over the United Kingdom.

Overview

13
13
years of professional experience
11
11
years of post-secondary education

Work History

Principal Officer - Country Parks & Cemeteries

Neath Port Talbot County Borough Council
Neath, Neath Port Talbot
11.2021 - Current

I currently manage several diverse services in the neighbourhood section at Neath Port Talbot Council. These services include;


  • Country Parks
  • Cemeteries
  • Arboriculture Services
  • Playgrounds
  • Bridges and Structures
  • Playgrounds
  • Allotments


This role involves managing a diverse workforce of around 60 employees, with a wide range of skill sets. My role demands that I manage these services effectively and within the budgets set by the Council members and the Chief Executive. Effective time management and a diverse skill set, is essential for my role to ensure that the demands of the services are met and all sections are run efficiently.


Producing reports for grant funding and bench marking for Welsh, and UK Government are essential parts of my role.

Managing Ranger - Gnoll Country Park

Neath Port Talbot County Borough Council
Neath, Neath Port Talbot
11.2019 - 11.2021

This role involved managing a large country park of around 260 acres in size. The park included large open grasslands, woodland, an arboretum and 3 large ponds with a reservoir.


The site also had a cafe and a visitor centre with a number of cafe, grounds maintenance and cleaning staff. The main requirements of the role was to ensure that the Country Park was safe for all service users and stakeholders.


There was also a requirement for the park to become self sufficient due to recent austerity. The Country Park went from a £80,000 net subsidy in financial year 2018/19 to breaking even in 2019/20. In addition to these challenging times, i managed the Country Park during the COVID-19 pandemic.

Cemeteries Support Officer

Neath Port Talbot County Borough Council
Neath, Neath Port Talbot
05.2011 - 11.2019

From starting as an apprentice with the Local Authority, I started the position of Cemeteries Support Officer. This involved speaking to all stakeholders including; stonemasons, funeral directors, solicitors, bereaved families and external contractors.


The role was largely administrative based requiring a high degree of accuracy and concentration. This was due to the complex nature of burials and the legal requirements. There was also a requirement to liaise with different faith groups to ensure their needs were met within the bereavement sector.

Education

Master of Business Administration - Business

Abertay University
Dundee
09.2022 - 08.2024

Bachelor of Business Administration - Business

Arden University
Coventry
07.2021 - 07.2022

Higher National Diploma - Business

Online Business School
United Kingdom
03.2017 - 11.2020

ICCM Diploma Cemetery & Crematorium Management - Bereavement

Stratford Business School
Stratford, Newham
12.2012 - 10.2016

9 GCSEs -

Cefn Saeson Comprehensive School
Neath
05.2008 - 07.2008

Skills

  • Key Performance Indicator (KPI) management
  • Cost-effective budget control
  • People-oriented
  • Multi-tasking ability
  • Complex problem solving
  • Engaging leadership style
  • Python proficient
  • Presentation techniques
  • Data analysis
  • Time keeping
  • Digital marketing
  • Strategic marketing
  • Communication skills

Affiliations

  • Attending the gym
  • Singing

References

References available upon request.

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Master of Business Administration - Business

Abertay University
09.2022 - 08.2024

Principal Officer - Country Parks & Cemeteries

Neath Port Talbot County Borough Council
11.2021 - Current

Bachelor of Business Administration - Business

Arden University
07.2021 - 07.2022

Managing Ranger - Gnoll Country Park

Neath Port Talbot County Borough Council
11.2019 - 11.2021

Higher National Diploma - Business

Online Business School
03.2017 - 11.2020

ICCM Diploma Cemetery & Crematorium Management - Bereavement

Stratford Business School
12.2012 - 10.2016

Cemeteries Support Officer

Neath Port Talbot County Borough Council
05.2011 - 11.2019

9 GCSEs -

Cefn Saeson Comprehensive School
05.2008 - 07.2008
Steffan Newton BA (Hons), QMICCM, MCMI