Stefan Raphael Juan Hudson

• Organised and packed over 1,400 boxes of Christmas aid for Ukrainian children and families, ensuring each box contained the appropriate winter supplies while maintaining high standards of quality, presentation, and attention to detail

• Assisted in the collection of medical aid donations by transporting goods to nearby NHS practices, then carefully packed and loaded them into lorries ready for transport to Ukraine

• Quickly built strong working relationships with colleagues, actively participated in team events, and collaborated effectively to successfully complete large-scale aid distributions under time pressure

• Supported team members for improved operational efficiency.
• Provided friendly and efficient customer service in a fast-paced environment, frequently receiving positive feedback from customers for my approachable and helpful manner
• Ensured visual merchandising standards with regular display updates.
• Handled cash register operations efficiently, minimising queue lengths at checkouts.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Supported stock replenishment and visual merchandising by regularly communicating with managers to align on expectations for store layout and smooth operations
• Demonstrated strong time management and speed on tills as a fast and accurate scanner during peak periods

• Delivered excellent customer service and built strong relationships through personalised recommendations

• Maintained high standards of store presentation and stock organisation by regularly communicating with managers — actively asking for feedback on how they wanted the store kept, best practices for efficiency, and ways to improve time management across the floor

• Proactively managed time and tasks to ensure smooth operations during busy periods and worked effectively within a team environment
• Actively monitored stock levels, restocked shelves as needed, and helped customers by suggesting online alternatives and assisting with delivery arrangements when items were out of stock in store

• Organised and maintained stock levels by carefully labelling products, arranging attractive displays, and ensuring the shop floor remained well-presented and inviting at all times

• Developed strong product knowledge of the full range of teas, learning their origins, flavours, and benefits in order to offer informed and personalised recommendations to regular customers

• Maintained high standards of cleanliness and organisation throughout the store while working efficiently during busy periods