stefano correddu
maidenhead,West Berkshire
Summary
Motivated individual with desire to run restaurants. Eager to provide superior customer service to encourage repeat patronage and word of mouth referrals. Comfortable in fast-paced environments and handling challenging work. Dedicated entrepreneur with background in hospitality industry. Skilled in customer service, operations and process management. Strong financial and organisation capabilities to drive business growth. Hardworking Restaurant Owner skilled in leading and managing teams, creating positive work environment and driving sales. Passionate about delivering excellent customer service and developing inspiring and on trend menus.
Overview
24
24
years of professional experience
Work history
Restaurant owner
alghero restaurant
maidenhead, West Berkshire
2021.11 - 2023.12
- Executed payroll processes to disburse staff payments.
- Managed repair and maintenance activities to fix broken and faulty equipment.
- Harnessed tools and technologies, streamlining restaurant operations.
- Analysed industry trends and patterns to inform investment decisions and menu choices.
- Coordinated cleaning activities and minimised disruption to restaurant operations.
- Managed payroll by tracking employee hours and entitlements.
- Prepared and financed budgets for restaurant operations and events.
- Recruited staff to fill vacancies and accommodate growth.
General manager
bianco nero restaurant
maidenhead, West Berkshire
2018.08 - 2021.11
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Delivered business strategy to drive revenue and operational efficiencies.
- Prepared and reviewed procedural documents for daily operations.
- Created and led successful business culture focused on performance.
General manager
de niros
Oldham, Oldham
2017.01 - 2018.08
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Scheduled regular team meetings to discuss business updates, issues and recommendations.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
- Recruited top-performing candidates to build staff retention and team performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
Assistant general manager
restaurant bar and grill
Marlow, Buckinghamshire
2015.10 - 2017.01
- Motivated management and staff teams to consistently deliver high quality, customer-focused service.
- Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
Restaurant manager
piccolino restaurant
Virginia Water, Surrey
2013.02 - 2015.10
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
- Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
- Developed, implemented and communicated business plans to promote profitable food and beverage sales.
- Improved Front-of-House (FOH) staff productivity by elevating greeting and seating processes.
Head waiter
piccolino restaurant
Bramhall, Stockport
2008.09 - 2013.02
- Followed checklists for shift start and end to help with smooth transitions.
- Worked closely with chef to provide tasty options for guests with food allergies or intolerances.
- Delivered quality service by providing warm and welcoming environment.
- Covered large parties and events, anticipating planning and staffing needs.
- Trained and supervised wait staff to maintain first-class customer service standards.
waiter
poco loco ristorante
alghero, italy
2003.02 - 2008.08
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Waiter
bar la piazzetta
alghero, italy
2000.06 - 2003.01
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
qualifica superiore - catering
aistituto alberghiero
alghero 09/1999 - 08/2001
Skills
- Financial reporting
- Customer relations
- Payroll operations
- Internal controls and audits
- Business development
- Cash handling
- Food plating and presentation
- Hiring and training
- Shift scheduling
- Conflict resolution
- Cleanliness
- Decision making
- Diverse beverage knowledge
- Staff supervision
- Recipes and menu planning
Languages
English
Fluent
Catalan
Elementary
French
Elementary
Italian
Native
Spanish
Beginner
Timeline
Restaurant owner
alghero restaurant
2021.11 - 2023.12
General manager
bianco nero restaurant
2018.08 - 2021.11
General manager
de niros
2017.01 - 2018.08
Assistant general manager
restaurant bar and grill
2015.10 - 2017.01
Restaurant manager
piccolino restaurant
2013.02 - 2015.10
Head waiter
piccolino restaurant
2008.09 - 2013.02
waiter
poco loco ristorante
2003.02 - 2008.08
Waiter
bar la piazzetta
2000.06 - 2003.01
qualifica superiore - catering
aistituto alberghiero
09/1999 - 08/2001