Stefano Arganello
MILTON KEYNES,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service expertise, effective communication, and interpersonal skills. Demonstrates exceptional team collaboration and adaptability in fast-paced environments, ensuring efficient time management and organisation. Committed to maintaining high standards of food hygiene and safety awareness, with a keen attention to detail. Eager to leverage quick learning abilities and a positive attitude towards achieving career growth in dynamic settings.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work history
Crew trainer
McDonald's
Wolverton, Milton Keynes
2025.07 - Current
- Streamlined operations via hands-on crew training exercises.
- Boosted morale within the team via motivational speaking at routine briefings.
- Fostered work ethics in trainees, leading to greater responsibility among crew members.
- Maintained health and safety regulations with regular training updates to the crew.
- Created an inclusive workplace culture through diversity awareness education across all teams.
- Created a positive working environment by promoting teamwork and cooperation.
- Greeted customers warmly and provided friendly service, leading crew by example.
- Developed employees' skills in new tasks or stations.
- Maintained current knowledge of company standards and up-to-date food safety regulations.
- Completed accurate end-of-day financial routines for cash and card transactions.
Crew member
Macdonalds
Wolverton, Milton Keynes
2021.07 - Current
- Offered menu recommendations based on customer preferences improving their dining experience.
- Assisted in staff training to enhance teamwork and improve service delivery.
- Resolved customer complaints quickly, restoring trust in our service quality.
- Handled high-pressure situations calmly providing solutions promptly.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Provided personalised customer service fostering loyalty amongst clients.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Executed daily operation procedures ensuring adherence to company's policies.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
- Acted as team player by helping colleagues finish their tasks.
- Prepared food and beverages within target timeframes.
- Warmly greeted customers and proactively reduced wait times.
Education
Diploma of Higher Education - Performing Arts
MK college, Chaffron Way
Milton Keynes 2021.09 - 2024.06
GCSEs -
The Radcliffe School
Wolverton, Milton Keynes 2017.09 - 2021.06
Skills
- Customer service expertise
- Effective communication and interpersonal skills
- Team collaboration
- Fast-paced work adaptability
- Time management and organization
- Quick learning with a positive attitude
- Attention to detail
- Food hygiene and safety awareness
- Flexibility and adaptability
Timeline
Crew trainer
McDonald's
2025.07 - Current
Diploma of Higher Education - Performing Arts
MK college, Chaffron Way
2021.09 - 2024.06
Crew member
Macdonalds
2021.07 - Current
GCSEs -
The Radcliffe School
2017.09 - 2021.06