STEFANIE GREENWOOD
Walsall,west midlands
Overview
23
23
years of professional experience
1
1
Certification
Work History
Group Environment Compliance and Safety Manager
J HAYWARD & SONS (WALSALL) LTD
05.2021 - Current
- Oversaw compliance for fleet, health and safety, and O Licence across three depots.
- Managed daily operations of the internal workshop and external service providers for fleet maintenance in line with DVSA and operator licensing parameters.
- Handled procurement and onboarding of new equipment for driving teams to meet operational needs and safety advancements.
- Monitor driver hours for compliance with EU regulations and WTD, providing training for both drivers and planning teams.
- Maintained FORS Gold and ISO accreditations through ongoing compliance management.
- Developed safe systems of work and conducted risk assessments to enhance workplace safety.
- Delivered CPC training programs to drivers, ensuring adherence to industry standards.
- Collaborated with clients to implement site-specific safety protocols and training requirements.
- Budget control for the company's operational fleet, continually driving costs down, whilst ensuring fleet compliance.
- Ensuring maximum fleet availability for the operational teams working on a 24/7 operating pattern.
- Budget control for the three container depots' lifting equipment, ensuring minimal disruption to operations.
- Ensuring a prompt response to any roadside breakdowns, including being on call for out-of-hours advice.
- ISO Environmental implementation.
- Managed incident investigations, identifying root causes and implementing corrective actions to prevent recurrence.
- Developed and implemented comprehensive safety policies, meeting all legal requirements and industry standards.
- Managed the safety orientation for new employees, ensuring they understand their roles in maintaining a safe workplace.
- Coordinated with external health and safety consultants to conduct audits, enhancing the effectiveness of safety programmes.
- Reviewed and updated safety manuals and procedures, ensuring they remained relevant and effective.
Freelance Trainer
LOGISTICS UK (Formally known as the FTA)
08.2014 - Current
- Directly responsible to the Training Manager, with responsibility for delivery of Driver CPC courses to world class organisations in line with both the FTA and JAUPT standards.
- This includes delivery of material amongst others to Veolia, Amey, Muller, Ellis, John Lewis.
- I also deliver OLAT courses to transport managers.
Compliance and Safety Manager
DENNIS- EAGLE UK LTD
03.2020 - 05.2021
- Ensured compliance with health and safety standards across 21 Aftermarket sites in UK.
- Conducted audits and engaged stakeholders to improve health and safety practices.
- Revised safe systems of work and risk assessments to enhance operational efficiency.
- Developed safe working protocols for E Collect vehicles in collaboration with technical and field service engineers.
- Analyzed near-miss incidents and accidents, delivering statistical reports to management.
- Established a health and safety culture within Aftermarket, addressing organizational needs.
- Standardized PPE issuance across 21 sites, significantly reducing operational costs.
- Led special projects, including revision of Lone Worker policy and Covid-19 compliance initiatives.
Compliance Manager
ADAM JONES & SONS (BLACKHEATH) LTD
10.2013 - 03.2020
- Ensured health and safety and O Licence compliance across group’s operations.
- Oversaw compliance for approximately 90 vehicles and 100 trailers, meeting all operator licence requirements.
- Monitored driver infringements regarding hours regulations and road transport working time regulations.
- Developed Safe Systems of Work and Risk Assessments to enhance operational safety.
- Conducted investigations of unsafe occurrences, implementing effective solutions.
- Designed training materials for LGV drivers on compliance topics and new technology rollouts.
- Collaborated with clients for onboarding and training aligned with specific requirements.
- Supported workshop during roadside breakdowns by coordinating vehicle recovery efforts.
Transport Planner
PERKINS DISTRIBUTION
07.2013 - 10.2013
- Ensured 100% on-time delivery performance for service centers across UK from central hub.
- Created daily loading and delivery schedules using Vigo software, adhering to agreed timelines.
- Maximized return load revenues to meet established targets.
- Communicated delivery schedule requirements through Lead Drivers for efficient operations.
- Liaised with internal and external contacts to secure resources for necessary loading patterns.
- Monitored driver performance to uphold safety and compliance standards.
- Managed coverage for driver holidays and sickness to maintain operational continuity.
- Conducted daily debriefs with drivers to facilitate effective vehicle defect reporting.
- Conducted risk assessments for traffic management plans to identify potential hazards and mitigate risks.
Sales Administrator
HYDRATIGHT LTD
03.2012 - 06.2013
- Organized and implemented commercial activity structure to support ambitious growth strategy in oil and gas sector.
- Conducted technical reviews of customer requirements and provided product recommendations.
- Issued budgetary and formal proposals to prospective clients.
- Streamlined reporting structure across global sales offices, serving as primary contact for technical queries.
- Maintained comprehensive knowledge of major projects to ensure timely inclusion in tenders and prequalification submissions.
- Coordinated global submission of tenders while negotiating legal contract points with clients and legal teams.
- Facilitated upselling of products and services from other Actuant group companies.
- Collaborated with supply chain and manufacturing to meet customer delivery requirements effectively.
Operations Administrator
HILLS CONTRACTORS LTD
Aldridge
01.2009 - 03.2012
- Organized and implemented control systems for civil engineering cable division under Managing Director.
- Developed health and safety procedures, including method statements and risk assessments.
- Updated internal costing system to enhance financial accuracy.
- Established purchasing system for diverse products and services, including aggregates and PPE.
- Implemented scheduling system to facilitate accurate work programming through customer engagement.
- Coordinated teams and materials to ensure efficient project execution.
- Managed human resources tasks, including PPE distribution, attendance tracking, and disciplinary actions.
- Oversaw vehicle tracking, monitoring, and movement in alignment with project requirements.
Key Account Manager
STEEL & ALLOY PROCESSING LTD
West Bromwich
09.2006 - 11.2008
- Increased market share in automotive sector through targeted customer engagement and profitability strategies.
- Participated in negotiations within commercial department to secure favorable agreements.
- Managed key accounts for export sales across Ireland, Germany, France, and Estonia.
- Coordinated container collection and freight movement for export accounts efficiently.
- Fostered long-term partnerships with customers through continuous improvement initiatives.
- Covered responsibilities of General Sales Manager during absences to maintain operations.
- Communicated customer requirements effectively to production and transport teams.
- Conducted appraisals and established objectives for Account Managers and Coordinators.
Transport Manager
STEEL & ALLOY PROCESSING LTD
West Bromwich
04.2005 - 09.2006
- Managed planning, organization, and budgeting for transport operations, delivering approximately 21,000 tonnes monthly from West Bromwich sites.
- Ensured timely delivery of all customer requirements while coordinating with hauliers on time slots.
- Liaised with production teams to confirm estimated readiness times for orders.
- Approved and allocated invoices across departments for accurate financial tracking.
- Maintained fleet in roadworthy, serviceable condition through regular inspections.
- Issued and controlled tachographs to comply with regulatory standards.
Commercial Manager
STEEL & ALLOY PROCESSING LTD
Aycliffe
10.2002 - 04.2005
- Oversaw commercial activities at Newton Aycliffe site, increasing sales from 20,000 to 39,000 tonnes annually.
- Enhanced market share through strategic initiatives and targeted outreach.
- Maximized site profitability by implementing effective business plans and operational efficiencies.
- Deputized General Manager responsibilities during absences, ensuring continuity in manufacturing, health and safety, and quality management.
- Executed production planning aligned with manufacturing and stock targets to optimize workflow.
- Recruited site personnel and fostered ongoing development to enhance team capabilities.
- Maintained Investors in People accreditation to uphold workforce standards.
- Formulated site budget and negotiated effectively with customers and suppliers.
Education
Train the Trainer -
Road Haulage Association
12.2011
Preparing to Teach in the Lifelong Learning Sector -
Manor Farm Community Association
09.2012
Overhead Cranes (Pendant) & Slinging -
Smith Training Services
09.2004
NEBOSH General Certificate -
University of Birmingham
06.2009
HNC in Business & Management -
UCE
06.2008
Level 3 NVQ in Management -
Darlington College Business School
Darlington06.2004
Level 3 Certificate in Management -
Darlington College Business School
Darlington06.2004
CPC National Parts I, II and III -
Westgate Training
05.2006
CPC International -
Road Haulage Association
03.2012
Certificate to Teach in the Lifelong Learning Sector -
Manor Farm Community Association
5 ‘O’ levels - Physics, Chemistry, Biology, History, Geography
T.P. Riley Comprehensive School
Skills
- Microsoft Word
- Microsoft Excel
- TOPS
- PowerPoint
- Stockholder
- Navision
- Quickbase
- Oracle
- Viago
- Optac 3
- Blue Chrystal
- Sterling
- RHA – Tachograph Analysis
- TachoMaster Tachograph Analysis
- Descartes Smart Analysis
- Regulatory compliance
- Health and safety regulations
- Incident reporting
- Risk assessment
- Safety audits
- Emergency response coordination
- Fleet management
- Client relationship management
- Data analysis
- Budget management
- Continuous improvement
- Safe systems of work
- Multi-tasking abilities
- Team leadership
- Character judgement
- Oral and written communication
- Leadership qualities
- Regulatory compliance insight
- Ability to effectively plan
- NEBOSH certification
- Analytical skills
- Workplace ergonomics awareness
- Safety auditing
- Customer Service
- Workplace inspection
- Accident investigation
- Decision making
- Safety awareness
- Fire safety management
- Time-management
- Health and Safety auditing
- Hazard identification
- Resilience under stress
- Effective communication
- Public speaking confidence
- Active listening
- Product knowledge
- Relationship-building
- Attention to Detail
- Protective equipment use
- Risk Management
- Computer literate
- Root cause analysis expertise
- Health and Safety Compliance
- Accident investigation techniques
- Auditing experience
- NEBOSH certificate
- Critical-thinking
- Project coordination
- Project Management
Certification
- LOLER approved tail lift inspector
- Manual Handling approved trainer
- FORS Advanced Practitioner
- NEBOSH General Certificate
- Transport Manager CPC holder
- HNC in Business and Management
- Studying for DGSA
Hobbies and Interests
Horses, competing at a local level.
Timeline
Group Environment Compliance and Safety Manager
J HAYWARD & SONS (WALSALL) LTD
05.2021 - Current
Compliance and Safety Manager
DENNIS- EAGLE UK LTD
03.2020 - 05.2021
Freelance Trainer
LOGISTICS UK (Formally known as the FTA)
08.2014 - Current
Compliance Manager
ADAM JONES & SONS (BLACKHEATH) LTD
10.2013 - 03.2020
Transport Planner
PERKINS DISTRIBUTION
07.2013 - 10.2013
Sales Administrator
HYDRATIGHT LTD
03.2012 - 06.2013
Operations Administrator
HILLS CONTRACTORS LTD
01.2009 - 03.2012
Key Account Manager
STEEL & ALLOY PROCESSING LTD
09.2006 - 11.2008
Transport Manager
STEEL & ALLOY PROCESSING LTD
04.2005 - 09.2006
Commercial Manager
STEEL & ALLOY PROCESSING LTD
10.2002 - 04.2005
Train the Trainer -
Road Haulage Association
Preparing to Teach in the Lifelong Learning Sector -
Manor Farm Community Association
Overhead Cranes (Pendant) & Slinging -
Smith Training Services
NEBOSH General Certificate -
University of Birmingham
HNC in Business & Management -
UCE
Level 3 NVQ in Management -
Darlington College Business School
Level 3 Certificate in Management -
Darlington College Business School
CPC National Parts I, II and III -
Westgate Training
CPC International -
Road Haulage Association
Certificate to Teach in the Lifelong Learning Sector -
Manor Farm Community Association
5 ‘O’ levels - Physics, Chemistry, Biology, History, Geography
T.P. Riley Comprehensive School