Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Stefan Tanase

Stefan Tanase

Swansea,Wales

Summary

My ability to communicate in four languages and my proficiency in computer and construction skills are complemented by a proven track record of continuous improvement. My diverse professional background has instilled a deep confidence in my ability to quickly master new skills and adapt to any challenge, ensuring I can efficiently optimize processes and contribute effectively.

Overview

16
16
years of professional experience
1
1
year of post-secondary education

Work History

Sales consultant

AUTOMALL Automotive Parts
Chisinau, Republic of Moldova
03.2011 - 05.2015
  • Assisted customers through entire sales process to ensure satisfaction.
  • Facilitated sales training sessions for improved team performance.
  • Dealt with customer queries effectively, maintaining high quality service standards.
  • Built strong relationships with customers, resulting in repeat business.
  • Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.

Automotive service manager

GBS, Official Chevrolete Dealer
Chisinau, Moldova
06.2015 - 11.2016
  • Developed effective communication channels for improved team coordination.
  • Resolved customer complaints promptly, improved client retention rates.
  • Liaised with manufacturers for recall or warranty issues affecting customers' vehicles.
  • Negotiated contracts with external vendors for maintenance-related services.
  • Improved garage safety standards, reduced accidents and injuries.
  • Conducted regular inspections of workshop equipment, ensured optimal functionality at all times.

Picker

Amazon
Swansea, Wales
12.2016 - Current
  • Picked items for shipment, ensuring timely delivery to customers.
  • Checked picked items against invoices, ensuring all orders were correct before dispatch.
  • Processed customer orders quickly, resulting in high levels of client satisfaction.
  • Minimised errors with careful attention to detail during order picking process.

Army soldier

Armed Forces of the Republic of Moldova
Chisinau, Moldova
05.2009 - 05.2010
  • Upheld strict discipline standards, cultivated a professional military environment.
  • Enhanced team morale by providing leadership and direction in high-pressure situations.
  • Ensured timely completion of missions due to efficient communication within the team.
  • Acted quickly and effectively in emergency response situations, providing reliable aid.

Education

Certificate of Higher Education - Business Economics

IIS Luigi Luzzatti - sede "Luzzatti Gramsci"
Italy
09.2007 - 06.2008

Certificate of Higher Education - Care

University of Wales Trinity Saint David
Swansea
09.2022 - 05.2023

Skills

  • Time and task management
  • Effective problem solver
  • Ability to multitask
  • Advanced computer skills
  • Advanced construction skills

Languages

English
Advanced
Romanian
Native
Italian
Advanced
Russian
Native

Affiliations

  • Painting/Drawing
  • Fishing
  • Traveling/Exploring new places
  • Gaming

Timeline

Certificate of Higher Education - Care

University of Wales Trinity Saint David
09.2022 - 05.2023

Picker

Amazon
12.2016 - Current

Automotive service manager

GBS, Official Chevrolete Dealer
06.2015 - 11.2016

Sales consultant

AUTOMALL Automotive Parts
03.2011 - 05.2015

Army soldier

Armed Forces of the Republic of Moldova
05.2009 - 05.2010

Certificate of Higher Education - Business Economics

IIS Luigi Luzzatti - sede "Luzzatti Gramsci"
09.2007 - 06.2008

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Stefan Tanase