Stef Taverna
Bedford,Bedfordshire
Summary
A driven and focussed individual with a flair for creativity. The epitome of a team player with an approachable nature and drive to do all it takes for goals to be achieved. As well as working in a team I can work well by myself and use my initiative to problem solve. I have an attention to fine detail which means that I am able to look at things intricately for precision and accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Operations Graduate
Amey
Northampton, Northamptonshire
02.2024 - 11.2025
- Attending senior management meetings (including presenting and chairing)
- Financial reporting
- Lifecycle planning
- Using CAFM
- Improving efficiency
- Liaising with staff and contractors
Claim handler/ Stores operative
BCA
Thurleigh, Bedford
01.2022 - 01.2024
- Dealing with complaints and enquiries
- Using CRM
- Handling ID and personal information in compliance with GDPR
- Booking vehicle collections
- Using system to order vehicle parts
- Stock take
Sales/ Visual merchandiser/ Marketing assistant
Baker Brothers Jewellers
Bedford, Bedfordshire
12.2017 - 12.2021
- Creating team training for new products and handling telephone calls
- Liaising with suppliers
- Ad-hoc office duties
- Creating visually appealing displays
- Photographing stock, adding to website
- Blog writing
- Photoshop
Optical consultant
Boots Opticians
Bedford, Bedfordshire
03.2015 - 12.2017
- Co-ordinating clinic and customer journey
- Dealing with customer queries
- Clerical tasks
- Dispensing single vision and multifocal lenses
- Teaching insertion and removal of contact lenses
Sales assistant
Argos
Bedford, Bedfordshire
10.2013 - 02.2015
- Assisted customers in selecting suitable products to enhance shopping experience.
- Processed payments, returns, refunds, and exchanges efficiently.
- Resolved customer complaints to maintain satisfaction.
- Established buy now pay later contracts to facilitate purchases.
Education
Business and Management Top-up (BA hons) -
The University Of Essex Online
Colchester, EssexHNC Business Level 4 -
Bedford College
BedfordBusiness Level 3 (Triple award) -
The Bedford Sixth Form
BedfordIntermediate Level 2 Apprenticeship - Marketing
Heart of England Training
BedfordHND Business Level 5 -
Bedford College
BedfordGCSE's - 8 (A-C) - including Maths & English
Bedford Academy
BedfordSkills
- Exceptional communication
- Problem solving
- CRM
- Adaptability
- Working well under pressure
- Excel
- Sage
- Organisation
Certification
RICS Certification in Construction Management - Instance 2 - 2025
Achieved 14th November 2025
IOSH Managing Safely
Achieved 10th June 2024
Site Supervision Safety Training Scheme
Achieved 16th July 2024
Full UK Driving Licence
Achieved December 2016
Timeline
Operations Graduate
Amey
02.2024 - 11.2025
Claim handler/ Stores operative
BCA
01.2022 - 01.2024
Sales/ Visual merchandiser/ Marketing assistant
Baker Brothers Jewellers
12.2017 - 12.2021
Optical consultant
Boots Opticians
03.2015 - 12.2017
Sales assistant
Argos
10.2013 - 02.2015
Business and Management Top-up (BA hons) -
The University Of Essex Online
HNC Business Level 4 -
Bedford College
Business Level 3 (Triple award) -
The Bedford Sixth Form
Intermediate Level 2 Apprenticeship - Marketing
Heart of England Training
HND Business Level 5 -
Bedford College
GCSE's - 8 (A-C) - including Maths & English
Bedford Academy