Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Stef Bridger

Woburn Sands,Milton Keynes

Summary

I have worked in Health and Social care after transitioning from a long career in Retail. The skills I acquired as a retail manager have been easily transferable and I have thrived in a new career path.

I am analytical, thorough and efficient whilst being able to adapt to the needs and backgrounds of the people I support.

I consider myself a resourceful and results-driven professional with strong problem-solving abilities and exceptional communication skills.

I am adept at fostering positive public relations and building meaningful connections to achieve organisational goals.

I can demonstrate a proven ability to navigate challenges with creativity and efficiency whilst ensuring the customer/service user is at the core of the support.

Overview

31
31
years of professional experience
2023
2023
years of post-secondary education
1
1
Certification

Work history

Residential Care Practioner

Rise Above Care
Barnsley, South Yorkshire
05.2025 - Current

-Provide a safe, caring and healthy environment where children can thrive and develop independence

-Encourage and nurture the development of life skills

-Support children with their individual and personal needs

-Complete Daily and Weekly logs as well as all other relevant paperwork including details of incidents, health and safety reporting, professional, family and education contacts

-Work collaboratively with any and all professional bodies including social workers.

-Work collaboratively with family members where appropriate

-Work to the welfare standards and method of PACE and TIC

-Complete key work sessions and record these and any actions generated

-Contribute to activity, meal and responsibility planners

-Promote effective team working

-Adhere to Rise Above Care policies and procedures and attend all training as necessary.

Mental health floating support worker

BCHA
Poole , Dorset
09.2023 - 12.2024

-Provide holistic support for people with diagnosed mental health condition to keep, maintain or find move-on accommodation. Related housing issues will include but are not exhaustive to; over/under occupation, S21/S8 eviction notices, disrepair, inadequate accommodation , rent arrears and/or low income.

-Complete an assessment of needs and build a person-centred support plan to ascertain priority needs and sign posting required

-Promote independence through education and support to gain life skills such as budgeting and paying bills, IT skills and engaging in the community

-Sign post/refer and support with engagement with Drug and Alcohol groups

-Work collaboratively with health professionals such as LA, Adult Social Care, Charity Organisations, GP's, Social Prescribers and MH professionals.

-Ensure all concerns around Safeguarding are reported effectively as per policy. Attend all meetings (CIN, TAF, Enquiry Planning meetings, MARAC referrals) as appropriate.

-Manage a caseload in appropriate time ensuring all keyworks and related actions and paperwork are recorded in a timely manner



Residential support worker

Aurora Boveridge College
Cranborne, Dorset
10.2019 - 07.2023

-Provide residential and educational support for YP aged 16-24 diagnosed with ASD, ADHD, Anxiety Disorders, PDA and other co-morbidities.

-Deliver Person-Centred care as per the wishes of each individual, their Care Plan and future progression

-Complete weekly 1:1 sessions with key students and ensure these are recorded and any actions followed through.

-Create Risk Assessments for both onsite and offsite activities as well as ensuring Risk Assessment Matrix is updated for each YP as necessary.

-Accompany YP on trips off-site and ensure their safety as well as the safety of the general public

-Create and lead training sessions for staff

-Support YP to learn and engage with education as well as develop life skills and gain independence.

Learning Support Worker

Macintyre
Milton Keynes
09.2018 - 08.2019

-Provide support for adults with Downs Syndrome and Learning Difficulties to effectively run a Coffee shop and Community that is open to the public

-Support includes Money Management (using a cash register, handling cash and giving customer change) Building social skills and customer service such as taking food orders, delivering food and drink and learning basic social etiquette.

Retail Manager

Various
Ringwood, Buckingham, Milton Keynes
01.2012 - 07.2018
  • Provided coaching support for staff members which resulted in enhanced performances.
  • Coordinated promotional activities for achieving higher brand visibility on the shop floor.
  • Ensured smooth running of daily operations with efficient resource allocation.
  • Implemented loss prevention strategies for reducing shrinkage levels in the store.
  • Handled customer complaints effectively to maintain high levels of customer satisfaction.
  • Maintained health and safety standards to ensure safe shopping environment for customers.
  • Delivered exceptional service standards by promoting team collaboration and commitment.
  • Implemented innovative visual merchandising techniques which led to increased shopper interest.
  • Achieved increased customer satisfaction by implementing effective staff training programmes.
  • Organised special events and promotions to drive traffic and increase sales volume.
  • Oversaw recruitment process thereby ensuring best talents were hired into the retail team.
  • Boosted overall store productivity with careful personnel management and motivation techniques.
  • Completed opening and closing procedures each day.
  • Kept staff records regarding holidays, absences and discipline.

Assistant manager

Various
Milton Keynes, Bicester
09.2001 - 01.2012
  • Delegated tasks to team members efficiently improving overall productivity.
  • Managed daily operations to ensure smooth running of the shop floor.
  • Maintained high standards of store cleanliness, enhancing shopping experience for customers.
  • Minimised inventory loss for improved profit margins.

Retail sales associate

Various
Milton Keynes
05.1994 - 09.2001
  • Assisted in visual merchandising, improving shop floor appeal.
  • Facilitated smooth checkout process, reducing wait times for customers.
  • Promoted loyalty schemes to customers, enhancing brand loyalty.
  • Provided product knowledge to customers for informed purchases.

Education

NVQ Level 3 - Health and Social Care

QCF
Dorset
05.2020 - 05.2022

QCF - Bookkeeping

IAB
Distant Learning

Health Education England
Milton Keynes

A-Levels - Art and Design

Sir Frank Markham
Milton Keynes
09.1994 - 06.1996

GCSEs -

Sir Frank Markham
Milton Keynes
09.1990 - 06.1994

Skills

  • Problem-solving
  • Communication skills
  • Public Relations
  • Resourcefulness

Certification

QCF L3 in Health and Social Care

Trained in PIE, TIC, PACE and Safeguarding

References

References available upon request.

Timeline

Residential Care Practioner

Rise Above Care
05.2025 - Current

Mental health floating support worker

BCHA
09.2023 - 12.2024

NVQ Level 3 - Health and Social Care

QCF
05.2020 - 05.2022

Residential support worker

Aurora Boveridge College
10.2019 - 07.2023

Learning Support Worker

Macintyre
09.2018 - 08.2019

Retail Manager

Various
01.2012 - 07.2018

Assistant manager

Various
09.2001 - 01.2012

A-Levels - Art and Design

Sir Frank Markham
09.1994 - 06.1996

Retail sales associate

Various
05.1994 - 09.2001

GCSEs -

Sir Frank Markham
09.1990 - 06.1994

QCF - Bookkeeping

IAB

Health Education England
Stef Bridger