Star Dagogo
Summary
Dedicated professional with expertise in direct service user support and rapport building, skilled in acute observation, crisis de-escalation, and safety management, with a strong focus on comprehensive care delivery and multidisciplinary team collaboration. Proficient in documentation, assessment, and service user education and empowerment. Demonstrates organisational acumen, adaptability, problem-solving abilities, and effective communication skills. Committed to enhancing service user outcomes through creativity, initiative, and dependable teamwork.
Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Mental health support worker
Care Provider/Day Webster
City of London, London
01.2020 - 01.2023
- Direct Patient Engagement & Rapport Building.
- Emotional & Therapeutic Activities.
- Acute Observation & Reporting.
- Crisis De-escalation & Safety.
- Patient Mobility & Daily Living.
- Family Communication.
- Holistic Mental & Physical Care.
- Cognitive & Social Engagement.
- Community Needs Assessment.
- Independent Living Support.
- Safe Environment & Daily Support.
- Fostered improved relationships between patients and family members through mediation.
- Delivered crisis intervention during critical incidents, ensuring immediate support.
- Assisted service users by providing emotional and practical support.
- Supported individuals to improve their wellbeing with weekly goal-setting sessions.
- Upheld strict confidentiality protocols ensuring respect for patient privacy.
- Facilitated group therapy sessions leading to enhanced community integration.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
- Conducted regular welfare checks on patients to ensure safety.
- Collaborated with multi-disciplinary teams for comprehensive patient care.
- Promoted safe environment by adhering to risk assessment guidelines.
Support worker
Allied Healthcare
City of London, London
03.2011 - 08.2020
- Participated in regular team meetings, enhancing quality of care provided.
- Supported daily living skills training which increased client self-sufficiency.
- Assured safety measures were met to prevent falls or accidents.
- Provided companionship during outings contributing to an active social life for clients.
Health Care Assistant/Support Worker
Corporate Nursing Agency/ ENS Recruitment & Training Services
01.2005 - 01.2009
- Assisted service user with personal hygiene, feeding, and social activities.
- Conducted physical health observations (blood sugar, weight, urine samples).
- Maintained clean service user environments and safely escorted service user to appointments.
- Empowered clients in choices for well-being; assessed needs and planned support.
- Liaised with professionals, dispensed/recorded medication, and carried out health/safety checks.
Education
BSc(Hons) - Health and Social Care
Anglia Ruskin University
01.2023 - 01.2026
Skills
- Direct Service User Support & Rapport Building
- Acute Observation & Reporting
- Crisis De-escalation & Safety Management
- Multidisciplinary Team Collaboration
- Mental Health Specialisation
- Comprehensive Care Delivery
- Documentation & Assessment
- Service User Education & Empowerment
- Organisational Acumen
- Communication
- Adaptability
- Problem solving
- Teamwork
- Initiative
- Time management
- Organisation
- Motivation
- Dependability
- Confidence
- Creativity
- Multi-tasking
Certification
- Health and Safety and Risk Assessment
- PMVA (Prevention and Management of Violence and Aggression)
- Manual Handling
- Administration of Medication
- Food Hygiene
- Safeguarding Adults and Children
- Mental Health Awareness
- Professional Boundaries
- Fire Safety
- Infection Control
- Lone Working
- Dealing with Dangerous and Challenging Behaviour
Affiliations
- Travelling, Performing Art, Individual Fitness, Socializing, Social Hobbies, intellectual and Learning, Home-Based
Accomplishments
Service Award, Student Achievement Award, Recognition Award
References
References available upon request.
Timeline
BSc(Hons) - Health and Social Care
Anglia Ruskin University
01.2023 - 01.2026
Mental health support worker
Care Provider/Day Webster
01.2020 - 01.2023
Support worker
Allied Healthcare
03.2011 - 08.2020
Health Care Assistant/Support Worker
Corporate Nursing Agency/ ENS Recruitment & Training Services
01.2005 - 01.2009
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