Stanley Anyadiegwu
Windermere ,Cumbria
Summary
Dedicated and detailed-oriented professional with experience in customer service, hospitality and business operations. Skilled in Microsoft Excel, Word, PowerPoint and AutoCad. Proven ability to drive efficiency, optimise processes and support business goals. Currently pursuing accounting qualifications, demonstrating a strong passion for numbers and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Misto
Ambleside, Cumbria
02.2024 - Current
- Prepare and serve a variety of cocktails, wines, and beverages
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Engage with customers to provide a welcoming atmosphere.
- Maintaining cleanliness and organisation of the bar area.
- Assist with inventory management and stock replenishment.
Head barista
Baldry's Tea Room
Grasmere, Cumbria
05.2021 - Current
- Oversee coffee and beverage preparation, ensuring high-quality standards.
- Train and mentor junior baristas to improve efficiency and service quality.
- Manage stock levels, order supplies and maintain a well-organised workspace.
- Provide excellent customer service, enhancing the guest experience.
- Handle daily cash-up procedures, including cashing up the till and reconciling transactions.
Customer service representative
First Choice Group
Larnaca , Aradippou
09.2018 - 09.2020
- Provided customer support, assisting clients with inquiries and service requests.
- Managed order processing and ensured timely issue resolution.
- Utilised Microsoft Excel for data tracking and performance analysis
- Implemented strategies that helped improved my efficiency and that of my colleagues.
Education
AAT Level 2 - Accounting
Kendal College
Kendal 09/2023 - 06/2024
AAT level 3 - Accounting
Kendal College
Kendal 09/2024 -
N/A - Oil and Gas Engineering
University Of Nicosia
Cyprus 09/2014 - 06/2018
Skills
- Financial and Data Analysis
- Microsoft Office Suite (excel (currently expanding expertise through on going course work), word, powerpoint)
- AutoCad
- Process Optimisation
- Customer Service & Client Relations
- Team Leadership & Efficiency Improvement
- Barista & Bartending Skills
- Construction Safety & Compliance
- Problem Solving & Critical Thinking
- Stress tolerance
- Resilience under pressure
Certification
Construction Skills Certification
Currently enrolled in an advanced Microsoft Excel Course
AAT Level 2
skiing Certification Level 1-4
Accomplishments
- Led a staff staff efficiency and improvement initiatives.
References
References available upon request.
Timeline
Bartender
Misto
02.2024 - Current
Head barista
Baldry's Tea Room
05.2021 - Current
Customer service representative
First Choice Group
09.2018 - 09.2020
AAT Level 2 - Accounting
Kendal College
09/2023 - 06/2024
AAT level 3 - Accounting
Kendal College
09/2024 -
N/A - Oil and Gas Engineering
University Of Nicosia
09/2014 - 06/2018
Similar Profiles
Inna SbiezhnievaInna Sbiezhnieva
Child caretaker at Misto DobraChild caretaker at Misto Dobra
Kimberley WaltonKimberley Walton
Restaurant Manager at Fritto Misto Italian CafeRestaurant Manager at Fritto Misto Italian Cafe
Alena SharkoAlena Sharko
Sales Associate at Modne MistoSales Associate at Modne Misto