Stacie Griffiths

• Driving sales in premium skincare & make up – including running an account worth over £350K
• Experience in managing multiple members of staff and a large account
• Comprehensive in depth knowledge on skincare, skin concerns and beauty related queries
• Educated in partnership with dermatologists
• Responsible for day to day running of account, including working alongside a large team to achieve targets and KPIs
• In charge of using high level planning to achieve company goals, develop people and run an efficient team
• Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.

• I keep my property safe and free from health hazards
• Make sure all gas and electrical equipment is safely installed and maintained
• Provide an Energy Performance Certificate for the property.
• TripAdvisor's Management Centre, allows me to update business information, manage and respond to TripAdvisor reviews, answer users' questions, flag reviews for removal, receive alerts when you get great reviews, and upload photos and videos. The app is essential, especially if you're away for the weekend or not near your PC or tablet. And now, there's more functionality and it's growing all the time.
• Certificate of excellence for two years running.
• Updated residents on changes to rent and terms through formal notifications.
• Prepared detailed, accurate contracts for prospective tenants ahead of completion.
• Liaised with tenants on inspections, servicing and repairs to maintain property condition.
• Coordinated maintenance and repair work by scheduling tradesmen and updating tenants.
• Responded to emergency call-outs and implemented required repairs, maintaining tenant satisfaction and property safety.

• Suggested, used and marketed appropriate products to clients for skin care to increase company profit.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Work directly with clients to achieve desired results
• Performed initial client assessment and analysis to begin research process.
• I offer a range ofbeauty treatments such asmicro-pigmentation (semi permanent makeup). I offer this treatmenton lips, eyebrows and eyeliner. I've recently qualified inEyebrow tinting, semi permanent eyelashes, threading treatment and LA spray tanning. This is all to expand my business. I've been working hard to build my clients up over the last year

• Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.

• Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.

• Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)

• Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.

• Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.

• Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.

• Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.

• Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.

• Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.

• Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times

• Manage a team of 10 employees, overseeing the hiring, training, and professional growth of employees.
• An inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction.
• Excellent communication skills allowing me to embed and drive the Kurt Geiger DNA in the team, along with ensuring all back of house and operational procedures are adhered to.
• Ensure customer service is of the highest standards at all times
• Be a role model for my team and with my own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
• Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Manage a team of 10 employees, overseeing the hiring, training, and professional growth of employees.
• An inspirational leader, displaying excellent management skills along with identifying and nurturing talent to encourage career development and employee satisfaction.
• Excellent communication skills allowing me to embed and drive the Kurt Geiger DNA in the team, along with ensuring all back of house and operational procedures are adhered to.
• Ensure customer service is of the highest standards at all times
• Be a role model for my team and with my own service standards
• Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained Actively liaise, communicate and develop good relations with your team and Senior Management
• Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
• Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
• Rota your team effectively and ensure optimum cover during peak trading periods
• Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
• Ensure my store maintains excellent visual presentation which is consistent with company guidelines

Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards

• Ensure my store maintains excellent visual presentation which is consistent with company guidelines

• Provide leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Passionate about fashion
• Visual merchandising
• Keeping the team motivated working towards targets and KPIs
• Driving the individual Brands and sales
• Have pace and energy and overall strive to make our customers leaving the store feeling great!
• Responsible for opening and closing the store
• Cash handling at the end of a shift.

• Accepted and processed cash, cheque, card and mobile payments.
• Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Received and processed product returns.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Discussed product with customers, outlined restrictions and educated on policies.
• Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
• Monitored customers for signs of security concerns and escalated issues to management.
• Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
• Responsible for providing amazing customer service and helping our stores stay well-stocked, tidy and beautiful.

• I worked in the club for most of my adult life starting off as bar staff till finally working my way up to the house management. My roles included serving drinks to customers and organisation of the bar. Cash handling stock checks and banking. As management I was involved in being responsible for entertainment and sales of VIP packages. The club was my heart and sole for years.

• Welcomed guests and clients in upbeat and friendly manner.
• Improved productivity initiatives, including coordinating itinerary and scheduling appointments.
• Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Providing refreshments