Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Stacey Lee  Samuel

Stacey Lee Samuel

Gilfach Goch,Rhondda Cynon Taf

Summary

I am a dedicated professional with a strong foundation in child development and behavioural understanding, generated by both professional and personal experiences. This is complemented by exceptional communication skills and a calm demeanour under pressure. Having a proficient manner for conflict resolution within classroom settings, with a deep understanding of SEN and child safeguarding practices. Constantly being committed to fostering safe and supportive learning environments, with a focus on health and safety regulations are imperative to me.

I thrive when challenging new roles whilst harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

I am an energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings.


Over all i am able to multi-tasking, leading group discussions and am reliable. I can offers excellent communication and good judgement to effectively meet children needs. I aim to always be proactive and dedicated.

Overview

16
16
years of professional experience

Work history

Bank staff CAHMS

NHS Cwm Taff
Bridgend
01.2020 - Current
  • Managed cash transactions for efficient daily operations.
  • Developed rapport with children through attentive listening and understanding their needs.
  • Gained trust of clients by maintaining confidentiality.
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Liaised effectively with healthcare professionals, contributing to integrated services.
  • Collaborated with multi-disciplinary teams for comprehensive patient care.
  • Upheld strict confidentiality protocols ensuring respect for patient privacy.
  • Built trustful rapport with clients through consistent reliability and patience.

Health Care Support Worker

NHS Cwm Taff
Bridgend, County Borough of Bridgend
02.2015 - Current
  • Maintained a clean, safe environment for all patients.
  • Provided emotional support for patients and their families during difficult times.
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Attended mandatory training courses on regular basis to keep skills updated.
  • Helped design and update treatment plans based on progress and health developments.
  • Provided companionship and emotional support to distressed or lonely residents.
  • Maintained strict confidentiality of information regarding patients.
  • Optimised patient satisfaction through compassionate, considered care and communication.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.

Personal banking advisor

LTSB Bank
Cardiff, Cardiff
01.2010 - 02.2014
  • Conducted comprehensive financial assessments to recommend suitable banking products.
  • Liaised regularly with other departments for seamless service delivery across all areas of the bank.
  • Collaborated effectively with team members for enhanced operational efficiency.
  • Provided exceptional customer service to exceed client expectations.
  • Built strong relationships with customers, fostering loyalty and repeat business.

Education

GCSEs -

Tonyrefail Comprehensive School
RCT

A-Levels -

Tonyrefail Comprehensive School
RCT

University of South Wales
Pontypridd

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • SEN understanding
  • Conflict resolution within classroom
  • Child development understanding
  • Health and safety regulation
  • Child safeguarding
  • Strong empathy
  • Behavioural understanding

Affiliations

My hobbies include travelling on holidays. Spending time with my children. I love paddle boarding, darts and i find fishing enjoyable. I also enjoy reading.

Timeline

Bank staff CAHMS

NHS Cwm Taff
01.2020 - Current

Health Care Support Worker

NHS Cwm Taff
02.2015 - Current

Personal banking advisor

LTSB Bank
01.2010 - 02.2014

GCSEs -

Tonyrefail Comprehensive School

A-Levels -

Tonyrefail Comprehensive School

University of South Wales
Stacey Lee Samuel