I am a very hard working person who loves working within a team but can also work alone. I love interacting with different people and have a very approachable demeanour
Overview
31
31
years of professional experience
Work history
Accounts Assistant
MCP Pathology
Guildford, Surrey
09.2009 - Current
Prepared correspondence, audio transcription, reports and general typing using Quickbooks
Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
Input sales, purchase and cash transactions.
Prepared Excel spreadsheets to track banking transactions and financial performance.
Reconciled all company accounts, including credit cards and expenses.
Also helped medical secretary by typing medical reports
Receptionist
Nuffield Health
Guildford, Surrey
02.2003 - 08.2009
Screened and verified visitor IDs, maintaining security of personnel and office environment.
Collected and distributed incoming mail, employing strict confidentiality throughout.
Kept reception area clean and neat to give visitors positive impression of the company.
Answered numerous telephone calls per day, compiling detailed notes and promptly forwarding as required.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Updated client accounts and patient charts to maintain accurate and up-to-date files.
Hotel Manager
Planets Hotel
Woking, Surrey
04.1999 - 01.2001
Oversaw the day-to-day running of the hotel
Prepared bills for customers and had them delivered to their rooms on the day of check-out.
Made sure that guest complaints were handled in the most effective manner possible and that complimentary services were offered to maintain high guest satisfaction rates.
Hired and trained all new employees
Assisted guests at check-in, providing information on various services within hotel.
Account Manager
Dana Commercial Credit
Weybridge, Surrey
07.1992 - 04.1999
Handled customer concerns and complaints to resolve issues
Optimised sales volume by managing accounts
Delivered high level of service to clients to maintain and extend relationships
Worked within a large team and thrived on this
Education
GCSEs -
The Winston Churchill School A Specialist Sports College
Woking
Skills
Have good customer service skills
Used to a busy switchboard
Work well within a team
Work well under pressure
Timeline
Accounts Assistant
MCP Pathology
09.2009 - Current
Receptionist
Nuffield Health
02.2003 - 08.2009
Hotel Manager
Planets Hotel
04.1999 - 01.2001
Account Manager
Dana Commercial Credit
07.1992 - 04.1999
GCSEs -
The Winston Churchill School A Specialist Sports College
Plans Officer and Battalion S3 (AGR) at 3D MCP-OD (III Armored Corps Mission Command Post-Operational Detachment)Plans Officer and Battalion S3 (AGR) at 3D MCP-OD (III Armored Corps Mission Command Post-Operational Detachment)