Stacey Wyatt
Woking,Surrey
Summary
I am a very hard working person who loves working within a team but can also work alone. I love interacting with different people and have a very approachable demeanour
Overview
31
31
years of professional experience
Work history
Accounts Assistant
MCP Pathology
Guildford, Surrey
2009.09 - Current
- Prepared correspondence, audio transcription, reports and general typing using Quickbooks
- Managed and successfully resolved patient inquiries, maintaining records and informing relevant personnel.
- Input sales, purchase and cash transactions.
- Prepared Excel spreadsheets to track banking transactions and financial performance.
- Reconciled all company accounts, including credit cards and expenses.
- Also helped medical secretary by typing medical reports
Receptionist
Nuffield Health
Guildford, Surrey
2003.02 - 2009.08
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Answered numerous telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
Hotel Manager
Planets Hotel
Woking, Surrey
1999.04 - 2001.01
- Oversaw the day-to-day running of the hotel
- Prepared bills for customers and had them delivered to their rooms on the day of check-out.
- Made sure that guest complaints were handled in the most effective manner possible and that complimentary services were offered to maintain high guest satisfaction rates.
- Hired and trained all new employees
- Assisted guests at check-in, providing information on various services within hotel.
Account Manager
Dana Commercial Credit
Weybridge, Surrey
1992.07 - 1999.04
- Handled customer concerns and complaints to resolve issues
- Optimised sales volume by managing accounts
- Delivered high level of service to clients to maintain and extend relationships
- Worked within a large team and thrived on this
Education
GCSEs -
The Winston Churchill School A Specialist Sports College
WokingSkills
- Have good customer service skills
- Used to a busy switchboard
- Work well within a team
- Work well under pressure
Timeline
Accounts Assistant
MCP Pathology
2009.09 - Current
Receptionist
Nuffield Health
2003.02 - 2009.08
Hotel Manager
Planets Hotel
1999.04 - 2001.01
Account Manager
Dana Commercial Credit
1992.07 - 1999.04
GCSEs -
The Winston Churchill School A Specialist Sports College