Stacey White

I began as a middy meals supervisor, which led me to gain experience working in the classroom as a learning support assistant. My duties include:

• Offering constructive feedback to support students in achieving academic goals.

• Working with the lead teacher to diversify instruction for varied needs and learning modalities.

• Minimising distraction by creating and maintaining a clean, safe and organised classroom.

• Offering calm, focused conflict resolution, defusing problematic behaviour with compassion and emotional intelligence.

• Improving student engagement by providing one-on-one support and guidance.

• Encouraging students to work together to complete projects and solve problems.

• Helping to organise and supervise children in the hall, classrooms, and outside areas, encouraging good manners and supporting healthy eating and activities.

• Supervising, leading and supporting play activities.

• Helping individuals to make good behaviour choices in the classroom and at lunchtime.

• Dealing with minor first aid needs.

• Assisting with associated duties (e.g. cleaning up spillages, ensuring pupil hygiene)

• Providing supervision to guarantee the safety of students during group activities, events and school trips.

• Providing general administrative support to aid with the planning of lessons.

I began as an apprentice receptionist/administrator over 14 years ago. My position involved:

• professionally greeting incoming customers and providing friendly, knowledgeable assistance.

• Answered calls and helped resolve enquiries from clients, vendors, and the public.

• Keeping the reception area clean and neat to give visitors a positive impression of the company.

• Collecting and distributing incoming mail, employing strict confidentiality throughout.

• Providing clerical support to company employees, including copying, faxing and file management.

• Interacting with customers professionally by phone, email, and in-person to deliver accurate information.

• Effectively managing incoming and outgoing mail to maximise office efficiency.

• Liaising with customers to resolve enquiries, appointment requests and billing questions.

• Managing office supply inventory, performing stocktake duties and ordering additional supplies.

• Producing high-quality documents, spreadsheets, and presentations for internal and customer needs.

• Photocopying and laminating documentation for meetings and presentations.

• Organising physical files and digitised records to support ease of access and GDPR compliance.

• Enhanced administration system workflows by developing improved automated systems.