Summary
Overview
Work history
Education
Skills
Timeline
RegisteredNurse

Stacey Watson

South Shields

Summary

Compassionate and dedicated individual with deep love for animals, coupled with strong communication and teamwork skills. Proficient in handling various administrative tasks and maintaining clean, safe environment. Eager to contribute to well-being and care of animals in Animal Nursing Assistant/ Veterinary Care assistant role. Known for improving animal wellbeing through attentive daily routines and enriching activities, contributing to enhanced recovery rates and overall happiness of animals in care. Strong team player with knack for building trust with both animals and colleagues, ensuring smooth operations and harmonious workplace.

Overview

16
16
years of professional experience

Work history

Animal care/ nursing assistant

PDSA
Gateshead, Tyne and wear
01.2024 - Current
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.
  • Administered medication to patients for improved health outcomes.
  • Monitored vital signs regularly, ensuring early detection of potential health issues.
  • Assisted with daily activities to enhance quality of life for patients.
  • Supported nurses during medical procedures, contributing to successful treatment plans.
  • Maintained clean and safe environment by following hygiene/infection standards and protocols.
  • Communicated effectively with clients and team for better understanding of treatments.
  • Collaborated closely with healthcare team to ensure comprehensive patient care.
  • Prepared examination rooms prior to medical procedures, ensuring readiness for use.
  • Conducted regular checks on medical supplies inventory for timely replenishment.
  • Performed daily clinical observations, recording medical data accurately and securely.

Customer team member

Greggs
Jarrow, South Tyneside
05.2022 - 12.2023
  • Improved customer service by answering inquiries accurately and swiftly.
  • Managed stock levels for optimum product availability.
  • Ensured a clean, tidy shop floor with daily sweeping and mopping tasks.
  • Assisted in creating promotional displays to boost sales.
  • Delivered excellent customer service to ensure repeat business.
  • Maintained high standards of hygiene whilst preparing fresh food items.
  • Worked efficiently on tills to minimise waiting times for customers.
  • Upheld company policies and procedures for a consistent shopping experience.
  • Operated cash registers accurately, ensuring correct change was given.
  • Prepared fresh food items, maintaining quality standards.
  • Restocked shelves, facing up products, checking dates and verifying prices.
  • Offered professional, efficient point-of-sale service to minimise queuing time and maximise customer satisfaction.

Customer service team member

Pets At Home
Sunderland, Tyne and Wear
10.2008 - 12.2021
  • Enhanced customer satisfaction by providing prompt responses to inquiries.
  • Maintained efficient service levels for improved customer experience.
  • Resolved complaints with diplomacy and tact, thus preserving company reputation.
  • Delivered outstanding customer care.
  • Fostered strong relationships with customers to build loyalty.
  • Enhanced animal wellbeing by providing proper nutrition and hygiene care.
  • Administered medication to improve recovery time for sick animals.
  • Ensured animal safety with careful monitoring of enclosures and exercise areas.
  • Aided in record keeping tasks, ensuring accurate tracking of animal health progress.
  • Conducted educational tours, raising awareness about animal care amongst visitors.
  • Observed behaviour changes indicating illness or distress in animals.
  • Liaised with potential adopters, helping find suitable homes for shelter residents.
  • Enforced best practices in handling creatures, minimising stress during interactions.
  • Remained calm when handling animals to prevent chance of injury or reactive behaviour.
  • Understood needs of different types of animals.
  • Stimulated animals with engaging activities and play.

Education

Diploma of Higher Education - Veterinary Sciences

Stonebridge
Northumberland
09.2024 -

NVQ Level 2 - Veterinary Nursing Assitant

Kirkley Hall College
Northumberland
07.2023 - 08.2024

GCSEs - English and Maths

South Tyneside College
South Tyneside

Skills

  • Animal Nursing Assistant level 2
  • Strong team player
  • Self motivated and experienced in handling all different kinds of animals
  • Confident and effective communication skills and time management skills
  • Accuracy in following instructions and maintaining records
  • Ability to work well under immense pressure
  • Animal handling
  • Veterinary care knowledge
  • Medication administration
  • Animal behaviour understanding
  • Nutrition planning
  • Animal restraint techniques
  • Equipment sterilisation
  • Booking appointments

Timeline

Diploma of Higher Education - Veterinary Sciences

Stonebridge
09.2024 -

Animal care/ nursing assistant

PDSA
01.2024 - Current

NVQ Level 2 - Veterinary Nursing Assitant

Kirkley Hall College
07.2023 - 08.2024

Customer team member

Greggs
05.2022 - 12.2023

Customer service team member

Pets At Home
10.2008 - 12.2021

GCSEs - English and Maths

South Tyneside College

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Stacey Watson