Stacey Unwin

Developed comprehensive career plans for clients, leading to increased job satisfaction.

Identified suitable employment opportunities for clients through thorough market research and conducted regular follow-ups with clients, ensuring satisfactory progress towards their goals.

Explored various career paths with clients, helping them make informed choices about their future. Assisted clients in reviewing and revising CVs, cover letters and other job search resources to support employment opportunities.

Facilitated access to employment in healthcare for individuals from deprived areas in Mid & South Essex.

Managed a caseload of clients, aligning job preferences with suitable opportunities.

Collaborated within a multi-disciplinary team to maintain a supportive work environment.

Educated clients on job search strategies, expediting their transition to employment.

Coordinated with training providers, securing professional development opportunities for clients.

Analysed local labour market trends, identifying viable employment openings.

Provided comprehensive CV reviews to enhance job application success rates and conducted mock interviews, boosting client confidence and preparedness.

Facilitated meetings with participants to identify challenges in securing employment.

Promoted Reed in Partnership within local communities through event hosting.

Managed caseloads and diaries while consistently meeting deadlines.

Enhanced job search techniques by providing tailored guidance and support.

Steered work allocation and repair priorities to enhance operational efficiency.

Recorded and analysed data to inform decision-making processes.

Monitored reports to ensure timely progression of repairs across departments.

Worked towards achieving optimal door-to-door performance metrics.

Updated daily reports on repairs to ensure accurate tracking.

Managed day-to-day operational administration tasks for seamless operations.

Categorised repairs to facilitate efficient workflow.

Collaborated with management to issue work orders for technicians.

Resolved complaints and escalations through effective communication and problem-solving techniques.

Strengthened client relationships by delivering clear communication and timely solutions.

Enhanced brand loyalty through consistent provision of excellent service.

Handled high volume of calls daily, ensuring rapid issue resolution.

Managed complex customer issues to achieve successful resolutions with minimal delay.

Enrolled families in childcare centres across Australia, ensuring accurate placement locations.

Provided exceptional customer service by addressing inbound calls promptly.

Resolved issues related to family placements efficiently.

• Southeast Asia & Australia

Supervised cabin crew members, ensuring adherence to onboard processes and procedures.

Greeted passengers, verified tickets, and directed seating arrangements.

Administered first aid during medical emergencies to ensure passenger safety.

Coordinated in-flight services, enhancing overall passenger comfort.

Liaised with flight deck crew to facilitate smooth operations throughout flights and conducted pre-flight checks and demonstrated safety procedures for passenger assurance.