Stacey Smith

• General building works, including bricklaying, tiling and plumbing
• Performed repair and maintenance tasks across domestic, commercial and industrial projects.
• Fostered strong relationships with clients, architects, and subcontractors, building a reputation for reliability and quality craftsmanship.
• Comfortably worked at height across various tasks, including roofing and scaffolding projects.
• Skilfully constructed residential extensions, enhancing living space and property value for clients.
• Followed work assignments while adhering to health and safety protocols.
• Custom-built wooden structures such as decks, fences, and pergolas, tailoring each project to client specifications.
• Performed structural alterations and repairs, reinforcing the integrity and longevity of buildings.
• Negotiated with suppliers and service providers to secure cost-effective solutions for property maintenance .
• Managed property maintenance , including gardening, repairs, and decorating, to uphold estate standards.
• Delivered comprehensive property maintenance services, including electrical, plumbing, and cosmetic repairs.

Attend damaged properties producing scope of works, prepare schedules, material lists
Carryout work including carpentry, plastering, painting, tiling
Provide clear timely communication with client and the office with progress updates
Ensure properties are kept clean and clear at all times whilst adhering to full health and safety regulations

Typical work types carried out were a mix of the following

Plastering, making good, decorating
Basic carpentry, doors/ironmongery, skirting, architraves, stud work repairs
Kitchen/Bathroom Installations
Flooring repairs/installations, Laminate/vinyl, thresholds, subfloor
Plumbing toilets sinks baths showers, traps and radiators
Tiling

External fencing repairs and installations brickwork repairs

• Followed strict health and safety guidelines whilst working at heights or using hazardous equipment resulting in zero accidents on site.
• Assisted colleagues with heavy lifting tasks; ensured smooth workflow on-site.
• Maintained cleanliness during and after work, ensuring minimal disruption to homeowners.
• Collaborated effectively with other tradesmen to ensure coordinated work schedules that minimised delays in project completions.
• Demonstrated excellent customer care skills by addressing customer queries promptly and courteously.
• Installed variety of windows to meet customised client requirements.
• Adhered strictly to industry standards for window fitting and sealing results in top-quality workmanship.
• Carefully loaded and unloaded company vehicles , focusing on safety and quality standards.

• Working in occupied and unoccupied homes, delivering seamless solution
• Assessed structural integrity during repairs for enhanced building stability.
• Rendered smooth plasterwork to improve appearance of interiors.
• Carried out plumbing repairs, preventing water damage within properties.
• Provided regular updates on project progress, fostering better client relationships.
• Adhered strictly to blueprints during construction, resulting in accurate outputs.
• Demonstrated proficiency in range of trade skills, ensuring timely project completion.
• Works carried out, carpentry, tiling, plumbing and basic electrics

• Developed robust client relationships for improved business growth.
• Conducted detailed market analysis to identify new opportunities.
• Pioneered the implementation of CRM systems for improved data management and customer relations.
• Implemented training programmes, improving team performance levels.
• Negotiated lucrative contracts to secure long-term client commitment.
• Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
• Devised successful sales pitches for significant conversion rates.
• Led high-performance sales teams, ensuring achievement of targets.
• Managed key accounts, resulting in consistent revenue generation.

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Displayed energy and enthusiasm in fast-paced environment.
• Applied positive customer service approach to increase satisfaction levels.

• Collaborated on contract negotiations to secure favourable terms.
• Developed policies and procedures to promote company values and vision.
• Championed change management initiatives driving organisational transformation.
• Oversaw major projects and innovations projects from conception to completion within Water Companies, and blue chip food and beverage companies
• Streamlined business operations by implementing efficient workflow processes.
• Coordinated with department heads to ensure smooth business operation.
• Facilitated communication between departments for better alignment of goals.
• Directed strategic planning for long-term corporate growth.
• Devised risk management strategies, mitigating potential operational setbacks.
• Monitored market trends to identify potential business opportunities.
• Led team in achieving project deliverables within set deadlines.
• Improved operational efficiency with comprehensive performance analysis.
• Managed staff recruitment and training, ensuring a competent workforce.

• Analysed purchase requisitions accurately, ensuring compliance with company policies and procedures.
• Developed strong relationships with vendors; ensured high-quality goods at competitive prices.
• Streamlined purchasing processes to ensure timely delivery of products and services.
• Assisted in developing robust purchasing strategy that aligned with organisational goals and objectives.

• Improved system efficiency by conducting thorough on-site inspections.
• Developed comprehensive technical reports for upper management review.
• Installed, tested, and commissioned complex machinery to ensure optimal performance.
• Enhanced team communication with regular status updates and briefings.
• Resolved technical issues swiftly, minimising downtime.
• Ensured timely completion of projects with effective time management skills.
• Maintained a high level of health and safety on-site through diligent risk assessments.
• Coordinated with project managers for smooth project execution.
• Travelled extensively to various sites for hands-on problem-solving.