Stacey Price
Haverfordwest,Pembrokeshire
Summary
Organised and proactive, with strong communication and problem-solving abilities, coupled with background in administrative support and team coordination. Adept in managing schedules and optimising office workflows to ensure smooth operations. Offering strong organisational skills and keen ability to manage multiple tasks in fast-paced environments. Able to time manage and work well individually and in a teamwork role.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
Work history
Office Coordinator
Eaton Evans & Morris
Haverfordwest, Pembrokeshire
2020.03 - Current
- Managed databases and information systems, maintaining accurate and accessible records.
- Performed office duties, including answering multi-line phones, greeting clients, sorting and handling incoming and outgoing mail.
- Supported administrative team members with daily tasks in order to maintain smooth workflow.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Facilitated all daily operations, including collaboration with other departments and teammates to ensure smooth office functioning.
- Liaised comfortably and confidently with all levels of staff using appropriate etiquette and diplomacy.
- Followed through on various and diverse assignments in a timely manner to meet deadlines and provide client care.
- Trained new employees on administrative procedures, company policies and performance standards.
- Build and maintained strong relationships with partners and key stakeholders.
- Demonstrated resilience and composure under pressure for successful project outcomes.
Customer service manager
Tesco
Milford Haven, Pembrokeshire
2006.12 - 2020.02
- Through out my 13years with Tesco, I worked my way up from general assistant, team leader to manager.
- I worked in three different stores and assisted with opening a new store.
- Ensured all members of the team have the correct training and tools to do the job.
- As Service manager I was in charge of 4 departments and had fantastic audits every 6-12 months.
- Oversaw workforce recruitment and development processes to guarantee service excellence.
- Supervised and evaluated employee performance, providing constructive feedback and identifying staff talent.
- Actioned feedback from service users, resulting in improved satisfaction levels.
Education
GCSEs -
Sir Thomas Picton
Haverfordwest 2001.09 - 2006.06
Diploma of Higher Education - Business Administration level 3
City and Guilds
Haverfordwest 2020.04 - 2021.11
Diploma of Higher Education - Digital Marketing
City and Guilds
Haverfordwest 2022.04 - 2024.11
Skills
- Customer Service
- Business administration
- Client communication
- Public Relations
- Microsoft Office
- Office administration
- Records management
- Mail handling
- Project assistance
- Administrative leadership
- Organisation
- Time management
Timeline
Diploma of Higher Education - Digital Marketing
City and Guilds
2022.04 - 2024.11
Diploma of Higher Education - Business Administration level 3
City and Guilds
2020.04 - 2021.11
Office Coordinator
Eaton Evans & Morris
2020.03 - Current
Customer service manager
Tesco
2006.12 - 2020.02
GCSEs -
Sir Thomas Picton
2001.09 - 2006.06