Results-driven professional experienced in online sales strategies and customer relationship management software. Strong organisational, planning, and communication skills enhance mentoring and data analysis capabilities. Achieved targets through innovative up-selling methods while effectively managing sales pipelines and staff recruitment. Ready to leverage expertise in a role that supports growth and development.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
Assistant Sales manager
Cheshire Mouldings and Woodturnings Ltd
St Helens, Merseyside
2006.01 - Current
Managed team of 7, implementing motivational strategies to consistently exceed sales targets.
Managed sales pipeline, maintaining accurate forecasting and timely follow-ups.
Collaborated with management to streamline business processes, enhancing operational efficiency.
Trained new staff in sales procedures and company policies, improving onboarding effectiveness.
Provided comprehensive after-sales service, building lasting relationships with customers.
Facilitated communication between sales and marketing teams to align strategies and goals.
Organised special events and promotions, attracting new clientele.
Coordinated with suppliers for timely delivery of products.
Conducted market research for competitive analysis and strategic planning.
Worked at Cheshire Mouldings for several years, starting as an administrator and progressing through various roles including credit control and sales.
Management and Executive Department
Knowsley Council
Huyton, Merseyside
2003.01 - 2005.01
Secured advantageous contracts to improve profit margins.
Developed robust business plans to ensure market competitiveness.
Forged partnerships with industry leaders to enhance collaboration.
Served as administrative assistant for Knowsley Council for 2 years, completing new deal training course which resulted in permanent position. Sorted and distributed post daily to departments, attended meetings, and typed minutes and agendas for timely distribution. Coordinated administrative support for chief executive and team by managing Outlook diary for meetings and appointments.
Administrator
Harrison Memorials
Prescot, Merseyside
2001.01 - 2003.01
Answered inbound phone calls, resulting in excellent customer service provided to clients.
Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
Improved internal communications by drafting clear memos and bulletins. with clear and concise memos and bulletins.
Worked for Harrison Memorials, a memorial company, after leaving school. Assisted in daily operations as an office junior from 9-5 Monday to Friday. Answered customer telephone enquiries and processed orders efficiently. Faxing and Filing orders to keep a log of goods received and going out. Used Microsoft Word and basic Excel.