Stacey Carver

Welcoming and booking in patients accurately.

Coordinating patient appointments with fracture clinics, ensuring accurate bookings.

Facilitated timely discharges to wards or home as required.

Monitor the medical tracker and do decisions to admit.

Scan referrals for efficient processing across relevant departments.

Answer phone calls, liaising effectively with patients and relatives.

Organize transport bookings to guarantee punctual arrivals/departures.

Photocopy and audit medical notes for compliance purposes.

Supported clerical staff by addressing queries and providing assistance.

Assisted patients to their room/help get into bedwear/morning attire sometimes involving hoisting.

Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.

Assisted with any buzzer enquiries efficiently to those with capacity.

Did bedtime drinks/toast before getting them to their rooms.

Keeping the living room area/kitchen area clean including wiping down all chairs/stripping pillow cases and putting them into the wash/removing any used utilities and setting off the dishwasher/hoovering.

Alerting the nurse if I saw/heard anything concerning regarding a patient.

Various positions

Lees Street Drug and Alcohol Services 2009-2013

Haughton House Ashton 2014-October 2015

Be well Tameside October 2015- March 2016

Welcomed patients/booked them in.

Dealing with sensitive and sometimes dangerous situations using my skills to be able to calm situations and make patients feel trusted respected and at ease.

Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.

Contributed towards positive work environment by maintaining cleanliness and orderliness in shared spaces.

All while maintaining the upmost of confidentiality .

Assisted with administrative tasks such as data entry/filing and photocopying

Answering phone calls/greeting clients.

Scheduling appointments.

Typing letters/legal documents up.

Drafted legal documents, contributing to timely completion of cases.

Assisted in case preparation to ensure accuracy and readiness for court proceedings.

Managed confidential information with utmost discretion, ensuring privacy and compliance.

Perfected final drafts by thorough proofreading, enhanced overall presentation quality.

Typed business letters, maintained professional presentation standards.

Maintained stringent quality control over all typed material to prevent mistakes.

Facilitated smooth office operations through efficient typing work.

Answered phones and directed them to the correct department

Facilitated good working atmosphere with polite communication between staff members.

Completed errands outside office when required supporting overall functioning.

Contributed to team effort by performing necessary tasks promptly upon request.

Facilitated effective office operations for improved work environment.

I was eventually sent on a secretarial course in Didsbury and was upgraded to Secretary in 1999