
Dedicated professional with expertise in adaptive communication and resilience during long shifts. Demonstrates proficiency in cash register operations and reliability during peak hours, ensuring efficient service delivery. Known for maintaining a positive attitude under pressure and handling customer complaints with patience and tolerance.
I am a hard worker and work well alone or in a team.
* Welcomed guests with friendly conversation
* Worked flexible hours
* Covered as head cook whenever needed
* Trained in COSHH, fire safety, health and safety, pool safety, food
hygiene
* Barista trained
* Consistent and reliable team member of busy bar/ restaurant/
coffee bar
* Worked flexible hours, covering nights, weekends and bank holidays.
* Offered friendly, efficient customer service and handled challenging situations with ease.
* Displayed energy and enthusiasm in fast-paced environment.
* Run diner alone effectively
* Scripted outbound calls
* Dealing with anxious customers patiently, empathetically and
efficiently
* Answering inbound calls
* using altitude system
* Liaising with customers/suppliers on a regular basis (via email, text,
telephone and in person
* Engagement on procurement procedures to ensure new services
installed on time
* Also working with team on these tasks as well as maintaining internal
work flows and keeping mine and the directors schedules accurate
* Taking business calls
* Arranging quotes and appointments
* Typing up quotes and billing
* Managing finances
* Organising diary
* Providing a safe environment for preschool children
* Planning and participating in organised stimulating activities
* Organising families schedules and day to day running of the home